Customer Service Sales
Resume:
January Hudson-Lee
********@*****.***
Locust Grove, Georgia 30248
Career Summary
A Versatile, goal oriented professional who is competent and knowledgeable of sales, marketing and customer service. Strong sales, customer service and marketing background with both individual and corporate clients. A visionary, who is able to identify and develop new ideas from conception, to completion, excellent organizational, written and verbal skills, adept at simultaneously managing multiple projects, confident relating to both executives and entry-level employees, Self motivated and successful in mastering new systems and methods.
Professional Experience
Marketing/Customer Service- 2007 to Present
Flawless Supreme Music
Atlanta, GA #800-***-**** ext 101
• Inbound call taker 10-15 line call
• Create Press Kits
• Create Graphic design look for Web Sites Establish a working relationship with bands and agents to agree on a date for a performance
• Book venues
• Set up sound check times and the running order of the show
• Negotiate contracts between artist and venues
• Effectively resolves client issues and complaints
Transportation Coordinator- April 2010- January 2012
City EMS, 9150 Peridot Pkwy Stockbridge, GA 30281
Melissa Ford #770-***-****
• Receive incoming calls on the emergency line and initiate the appropriate ambulance or fire response
• Receive incoming calls on the non-emergency lines from nursing homes; hospitals and other personal care facility and initiate the required emergency response or transportation coordination
• Connect caller to the requested area or supply the caller with the appropriate insurance information
• Operate various computerized communication consoles and associated equipment to receive, assess and relay information from the public to emergency personnel in a courteous, accurate and expedient manner
• Knowledgeable of various insurance carriers policy and procedures for proper set up of patient transport
• Accounts receivable
Education
Lakes High School
10320 Farwest Dr SW
Lakewood WA
Diploma 1997
Computer Skills
Microsoft Office (Power Point, Excel, Word)
10 Key Data Entry
Typing Skills: 40 Words per Minut
Contact this candidate