Human Resource Manager

GAIL RIDEAUX

**** ******** *** • Fresno, Texas **545

**********@*****.*** • 281-***-**** h • 832-***-**** c

HUMAN RESOURCE BUSINESS PARTNER

Talent Management / Recruiting/ Organizational Development / Employee Relations/ Training

Seasoned, solution-driven Human Resource professional with 15-year record of achievement in implementing strategic plans, organizational enhancements, and high-impact HR initiatives Recognized internal HR expert and capable executive advisor with full knowledge in all HR aspects. Proficient in International, Upstream, Downstream, Plant Manufacturing environments & Organizational HR practices. Comprehensive understanding of Employee and labor laws, SAP HRIS management, Compliance with relevant regulations, and confidentiality standards, Proven success in benefit administration and vendor negotiations. Ex Pat international,Maritine,Safety Accountability, Succession planning, Detail-oriented with superior organization skills. Human Resource Manager Certification and Certified Trainer / Adult Education. Technologically savvy. Core competencies include:

• Recruiting and Staffing Initiatives

• Employee Relations / Conflict Resolution

• Benefit and Compensation Plans

• Performance Analysis and Enhancement

• Performance Development

• Project Management

• Rewards & Resourcing

• Manufacturing, upstream & downstream • Training Methodology and Programs

• Change Implementation and Management

• Policy Design and Implementation

• Federal / State Laws and Regulations

• Dynamic Communication Strengths

• Talent Management &OD

• SAP HRIS HR Information System

• Proficient In International HR Practices

PROFESSIONAL EXPERIENCE

JACOBS - HOUSTON, TX

HUMAN RESOURCE BUSINESS PARTNER: (CURRENT)

HR Business Partner working in congruent with all levels of employees to insure the proper uses of HR functions. Responsible for A-Z strategic processes and planning model, consisting of developing & tracking HR department action items, Coaching, Employee Relations issues, Union level negotiations and investigations. Responsible for executive level projects ensuring that local, legal and regulatory requirements such as EEOC or Governmental regulations are followed and benchmarked. Primary point of contact for team leaders in employee relations matters including disciplinary issues, investigations, and general organizational effectiveness. Organize, recommend and develop updates of HR policies and procedures in accordance with Jacobs Engineering, Inc. and/or Jacobs Technology, Inc., as applicable. Organize reviews, evaluations and work authorization documents of HR personnel to streamline process for Manager, Supervisors or Leadership Team members.

• Facilitate effective and timely communication and rollouts of new processes, between all levels of employees and maintain a customer-focus view. Provides all level managers with advice and options for improving organizational effectiveness, and development while closing the gap between management & employees.

Provide support to functional areas in all of Jacobs office by assisting in implementing process improvements to increase efficiencies and organizational effectiveness, while meeting company and department goals and objectives.

• Work with employees across board, as a business partner to ensure the best HR practices in alignment with company goals & policy Serve as the Leadership Management Team “right hand” to coach and mentor Management & Employees.

• Assist in interpreting and implementing various routine HR plans, programs, policies and procedures

• Managed and implemented the Performance Management process

• Drives the talent review process for team leaders including facilitating talent review meetings and developing and implementing effective action items to ensure organizational effectiveness. Managed business recruiting process making sure that requisitions and job descriptions are in alignment with standard organizational capabilities.

SENSIBLE SOLUTIONS (HR CONSULTING)- HOUSTON, TEXAS 2009 - 2011

BRIGGS & VESELKA – Bellaire, Texas

Human Resource Manager (2006 to 2009)

Managed Human Resource functions, including Recruiting, Talent Management and Hiring, employee relations, on-boarding logistics, new hire orientation, benefits and leave administration, workers’ compensation, leadership, training, performance optimization, EEOC,FMLA,& Comp compliance, and compensation management. Assisted in 360º review process from start to completed statistical results. Ensured adherence to established policies and procedures, as well as all federal and state laws. Selected Contributions:

Architected employee Recruiting program resulting in 99% success rate.

Placed ads for recruiting initiatives, scheduled and conducted interviews.

Worked with upper Management to build recruiting module

Developed plan of action and ultimate launch of numerous HR programs, e.g. Mentoring program, Recruiting and On boarding, Employee recognition, Employee retention, and Intern on-boarding; led employee activity program for entire firm.

Research, analyze and maintain data for organization's metrics in support of HR administration and projects. Proficient in Organization Communication Management,

Immigration interviews, Visa letters and green card acquisitions for foreign employees

Conducted needs assessment and Gap analysis for proactive retention and succession planning.

Developed training tools for managers and supervisors to assist in proper legal protocol in HR situations.

Demonstrated strong interpersonal skills evidenced by high success rate in one-on-one coaching sessions.

Earned respected reputation for superior people skills, evoking trust and promoting positive communication throughout corporate ranks.

PKF – Houston, Texas

Human Resource Training Manager / Contract Position (2006)

Facilitated the Performance Management process. Created and coordinated all training functions impacting more than 230 employees with concentration in business and accounting areas. Researched, developed, and implemented various training curriculums, such as Presentation Skills, Train the Trainer, Customer Service, and Performance Feedback. Promoted and managed self-learning labs for computer-based training courses provided by vendors. Selected Contributions:

Orchestrated successful implementation of Performance Management and 360 feedback training.

Designed and launched in-house learning lunch courses for employee self-development.

BAKER HUGHES CO. – Sugar Land, Texas

HR Shared Services (Employee Relations) (1999 to 2006)

Worked in a Shared Service environment to manage HR functions for (Manufacturing, Upstream, Downstream, and Drilling). Advised employees on benefit plans Recruiting and on boarding. Conducted and Scheduled interviews for new employee hire. Handled employee relations questions and issues daily. Managed employee training and development issues. Assisted in Union labor discussions, exercising professional diplomacy to resolve issues and prevent escalation within framework of established policies and procedures. Counseled employees and provided training as needed. Ex Pat international employees contact, prepared Visa letters, Communicated Benefits changes, Training and managed embassy contact, for China, Egypt, The UK, and Nigeria ,Selected Contributions:

Served as subject matter expert to top-tier leadership, recommending HR solutions to support corporate objectives and communicating ultimate decisions throughout employee ranks.

Promoted optimal staff performance levels and professional growth through training initiatives.

Utilized investigative skills to identify source of employee relations issues and guide toward viable solution.

KOCH-PIPELINE & GAS – Houston, Texas

HR Education Coordinator / Human Resource Analyst (1997 to 1998)

Set up interviews and scheduled and coordinated New Employee Orientation. Maintained employee records in HRIS system. Oversaw higher education training for approximately 400 employees. Developed and managed curriculum. Collaborated with vendors and facilitators to schedule seminars and courses in various subject fields, including workplace training and safety, computer literacy, and communications. Served as benefits specialist. Prepared salary surveys and job analysis. Assisted in recruitment selection.

KPMG LLP Houston, TX

Manager of Corporate Library (1992 -1997)

Managed corporate library for 6 years. Maintained daily procedures of Tax and Audit library. Managed over 500 subscriptions and periodicals, responsible for 1professional Research Librarians and 1 Clerical Assistant. Proficient in Reference and Technical research request. Provided information for databases for Marketing, Practice development, and Audit and Tax departments. Proficient in Legal and governmental codes and regulations. Managed department budget processing departmental invoices and vendors.

EDUCATION AND CREDENTIALS

MBA / Human Resource (Projected graduation date: 2013)

WALDEN UNIVERSITY / – Baltimore, MD

Currently pursuing Senior Professional in Human Resources (SPHR) Certification

B.S. / Business Management / Minor in Human Resource / HR Management Certification (2006)

UNIVERSITY OF PHOENIX / – Houston, TX

Training Certification / Adult Training & Development (2005)

UNIVERSITY OF OKLAHOMA – Norman, OK

PROFESSIONAL AFFILIATIONS

Society for Human Resource Management (SHRM) • American Society for Training and Development (ASTD) • HR Houston • National Association of Colleges and Employers (NACE) • Society of Competitive Intelligence Certified

Technical Proficiencies: Microsoft Word, Excel, Exchange, PowerPoint, Publisher, Front Page, HRIS, Reqwired, LMS, People Soft, Training Server, Crystal Reporting, Fox Pro, Lotus Notes, Lotus SmartSuite, Lexis / Nexis, Dialog, Moody’s Company Data, Dun & Bradstreet; proficient in Web publishing, technical and statistical research, and analogy of industry trends and market development.

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