Customer Service Administrative Assistant

Julia M. Francis

*************@*****.***

**** **** **** **.

Katy, TX 77449

Cell 281-***-****

Objective

Seeking an office assistant/clerical position where I can demonstrate analytical skills while utilizing strong verbal and written communication.

Education

Harrison College - Indianapolis, Indiana March 2011

Certified Medical Office Assistant - Coursework in office procedures, billing, coding, and software

G.P.A 3.85/4.0

Experience

Merco Enterprises, Lancaster, OH March 2007 - April 2009

Office Manager

Analysis of problems, utilizing judgment and abilities to solve problems efficiently

Accounts receivable and daily bank deposits

Maintaining customer files and ledgers

CB Technologies, Lancaster, OH October 2003 - December 2006

Administrative Assistant

Planning and thinking analytically to organize public auctions

Researching estate items for accurate appraisals

Forming strong written, verbal, and personal communications with clients

Skills

Understanding of Microsoft Office software including Word, Power Point, and Excel

Ability to use fax, copy machine, and multi-line telephone

Experience with data entry, customer service, and small office management

Honors

Harrison College Dean’s List Winter 2010, Summer 2010, Fall 2010, Winter 2011

Honor’s Graduate March 2011

Contact this candidate