Engineer Project Manager
Resume:
EDUCATION
BS with Physics as Principal and Mathematics as subsidiary
CERTIFICATIONS Certified Lotus Developer (R4, 1995), Certified Lotus Professional (R5, 2000), Certified Novell Engineer (1995)
Full Name: Mohan Gangan
Contact number: 732-***-****
Email Id: *****.******@*****.***
Current Location: Florham Park, NJ
Relocation: No
Visa Status GC / expiration date: 2019
Availability: 2 weeks
Total Experience: 21
Expertise: Notes Administration and Development
EXPERIENCE
3/12 – Present Domino System Engineer: New York Life Insurance, Lebanon, NJ
This is life insurance Company having 8500 employees. I’m working to improve the performance of the Domino Messaging infrastructure which includes mail and application domino servers.
• Developed email deletion application to delete the old email on regular basis
• ID Vault and shared login roll out for Roaming users.
• Traveller support
9/08 – 2/12 IT ENGINEER: Novartis, East Hanover
This is a pharmaceutical company having 125,000 employee worldwide. I’m working as a Notes administrator & developer supporting Operation group. I give 4th level support globally to email operations. I’m developing time saving Lotus Notes tools as follows:
• Using Sharepoint Developer 7 and 10 to create new Sharepoint applications as well as modify the existing applications.
• Developed Lotusscript and Lotus C api tools to identify known listed in LNDB LCM and their owners which helped in migration decision for those applications.
• Used Quest to migrate Notes application to sharepoint.
• Lotusscript tool to automatically convert mail files to new mail template
• Lotusscript tool to count the number of converted users on all mail servers
• Used excel macros using VBA to import data from .txt data souce.
• Maintaining server build tool (made by integration of VB6 & Lotusscript) which installs the new servers, upgrades the existing ones. Working on upgrade of R7 to R8.5
• Automated tools using vbscript and Lotusscript for the administrators to roll out the files globally with a single login.
• Tool(Lotusscript) for an administrator, which will add/remove user to admin groups
• Tool(Lotusscript) for the management to estimate the size of the calendar entries
• Another tool to create .ind file having mail file list, which will be used with system maintenance task.
• Another tool to collect private views from the domino directory and delete them.
• Using Lotusscript, VBScript, VB6 and VB Studio .Net, Notes C & C++ api
• Using Java and HTML to display server information on the web
• 4th level global support to Domino operations.
1/08 – 7/08 NOTES CONSULTANT: BON-Accord Software Services, Edison, NJ
This is an IT Consultant Company providing IT services in NYC/NJ area. This company was in the process of closing business, and I helped them finish their unfinished Lotus Notes work with their various clients. The company used to bring the unfinished/problematic Lotus Notes applications to me, and I was helping them out as follows:
• Involved in bug fixing of the eWorkFlow application. These workflow applications were developed for Notes client and server. These applications were sending email to the administrator to report status of server or client task.
• Used JavaScript for the form validation and for various UI functionality.
• Gave data transfer solutions between disparate database systems using Lotus LEI interface.
• Gave Domino web application support using Java, JavaScript, HTML and Lotus Script.
4/00 – 12/07 Mckinsey & Co., NY
IT ENGINEER/PROJECT MANAGER
As an IT Engineer, developed Domino tools for mail template and Email archiving. I worked closely with system analysts, developers, and department managers. Projects included Mail template, Email archiving, desktop manager roll out, automatic ID creation, iNotes implementation, 2nd and 3rd level support to server and client infrastructure and administrative support to development environment for versions 4.x,5.x, 6.5x and 7.x
• Developed server side workflow application (using Lotus script, Notes c & c++, LCconnection classes), which automated ID creation and disaster recovery processes. This application was auto emailing the process status to administrators and security team. This application saved 75% of system administrator’s time.
• Daily administration of local and internet mail systems.
• Daily monitoring of replication and mail activity
• 2nd and 3rd level support for domino server issues
• Designed and implemented System architecture for iNotes and disaster recovery projects. Developed the iNotes user interface.
• Used LEI to develop two-way data migration strategy between Notes and Oracle. This strategy was used in automation of Notes ID creation. As a manager of development LAB, helped other users to troubleshoot LEI issues.
• Tested Workplace features, Team spaces ,and Document Libraries for performance. The test was conducted to measure feasible impact of the product on McKinsey environment before buying it.
• Setup and configured FTP site on IIS web server to download various software and updates. This feature allowed remote offices to apply changes to the servers on a timely basis.
• Developed an automated process for a client machine using Lotus script and Notes C API for the creation of the local archive. To automate the backup of local archive on user’s home server, developed Domino tool using Lotus script, Notes C API and deployed it on each mail server. This freed up 80 terabytes of space on the mail servers.
• Products tested for quality assurance and documented all software information. This helped in a speedy and flawless deployment of products in the infrastructure.
• For all in-house developed software, was involved in getting business requirements and analysis of user requirements in terms of impact on existing infrastructure. This helped to reduce development time and after deployment of the software, had no impact on infrastructure.
• Provided administrative support to development environment consisting of Mail, SMTP, LEI, Sametime, web and LDAP servers which included product and procedures testing, user support
Cont.
Mohan Gangan Page Two
EXPERIENCE…Cont. Mckinsey & Co…Cont.
and system study.
• As an IT Engineer, customized mail template to address a replication performance issue faced by 3,000 mobile users worldwide. The issue addressed using Lotus script and Windows API for network cards. This saved 5 minutes per user per week.
• Fixed bugs in Domino mail template, which saved development time and money for McKinsey.
• Developed software distribution packages for Lotus & Sametime clients using Wise install packaging tool. This saved one week of coding time for the distribution team.
• Products tested for quality assurance and documented SDLC process, which helped in the flawless deployment of products in the infrastructure.
• Self-developed software, managed Domino development LAB, and supported the developers community in configuring and implementing their applications in McKinsey infrastructure in compliance with firm’s policy.
• Analyzed potential vendors to select Desktop Manager tool to analyze and improve the client performance remotely, which helped Global Help Desk persons to reduce troubleshooting time by 25%.
• Led a project team of four involved in planning, development, and implementation of software tools for 15,000 users worldwide. Prepared and communicated the project progress report to check the success of a project. This project resolved the client performance issue faced by the users.
2/00 – 4/00 Delotte & Touche, Fairfield, NJ
LOTUS NOTES DEVELOPER
• Developed and documented a workflow business application using Lotus script and formula. Provided an administration support to mail and application servers.
10/99 – 2/00 Bon-Accord Software Services, Edison, NJ
LOTUS NOTES DEVELOPER
• Designed and developed the Lotus workflow applications for company’s clients using Lotus script and formula. Designed and implemented a Domino infrastructure for 200 users.
8/97 – 9/99 Florida Power & Light, Miami, FLA
LOTUS NOTES ADMINISTRATOR
• Provided administrative support to Domino infrastructure. This infrastructure was 24/7 based and consisted of 12,000 users and 50 mail and application servers.
• Provided support for 50 servers. This included server monitoring, second and third level support, and maintenance.
• Migrated 12,000 users from Notes CC mail to Lotus mail.
6/97 – 8/97 Cosmair, North Brunswick, NJ
LOTUS NOTES DEVELOPER
• Debugged and modified existing business software developed in Lotus script, which helped company to automate business process. In addition, I provided administrative support to the mail servers.
8/89 – 2/97 Saudi Holland Bank, Riyadh, Saudi Arabia
LOTUS NOTES DEVELOPER AND ADMINISTRATOR
• Developed workflow applications using Lotus script and formula. This helped the bank to automate many banking process for the first time and saved money. In addition, I provided administrative support to the bank’s infrastructure, which consisted of Notes mail and network servers.
• Developed workflow application for Loan tracking system using Lotus script and formula. This saved time and money for the bank and increased collaboration in regional offices and branches.
• Developed salary check printing program for corporate clients using clipper and dBase IV. This package was processing a quarter million payroll checks per month without any error.
• Provided administrative support t
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