Bellman
Resume:
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DENNIS R MARTINEZ
**** * ** ****** **** APT 11
HOUSTON, TX 77018
832-***-**** ( Cell )
713-***-**** ( Home )
*******@*****.***
Summary of Qualifications
i have experience in guest, valet and room service. I have a class c drivers icense as well as a tbac license to sell and deliver alcohol. I am an english/ spanish speaker.
Work History
Aug 20, 2008 - Aug 14, 2009
YORK GATE HOTELS LLC
NIGHTBUTLER
Education
Aug 2003 - May 2007
Northbrook High School - houston, Texas
Education Level: High School Diploma/GED
Major: art, math
Minor: social studies
Graduated: Yes
Occupational License/Certification
Texas Alcoholic Beverages Commission - Houston, Texas
TABC Seller Training Certification
Certification
Occupational Experience
Food Servers, Nonrestaurant ( 1 yrs 0 mos )
1. Apportions and places food servings on plates and trays according to order or instructions.
1 to 2 years
2. Carries silverware, linen, and food on tray or uses cart.
1 to 2 years
3. Examines filled tray for completeness.
1 to 2 years
4. Prepares and delivers food trays.
1 to 2 years
5. Prepares food items, such as sandwiches, salads, soups, and beverages, and places items, such as eating utensils, napkins, and condiments, on trays.
1 to 2 years
6. Prepares fountain drinks, such as sodas, milkshakes, and malted milks.
1 to 2 years
7. Pushes carts to rooms and serves trays to patients or guests.
1 to 2 years
8. Reads orders to determine items to place on food tray.
1 to 2 years
9. Records amount and types of special food items served to customers.
1 to 2 years
10. Removes tray and stacks dishes for return to kitchen.
1 to 2 years
11. Restocks service counter with items, such as ice, napkins, and straws.
1 to 2 years
12. Takes order and relays order to kitchen or serving counter to be filled.
Training only
13. Totals and presents check to customer and accepts payment for service.
Less than 1 year
14. Washes dishes and cleans work area, tables, cabinets, and ovens; and sweeps service area with broom.
1 to 2 years
Baggage Porters and Bellhops ( 1 yrs 0 mos )
1. Arranges for clothing of hotel guests to be cleaned, laundered, or repaired.
1 to 2 years
2. Completes and attaches baggage claim checks and completes baggage insurance forms.
1 to 2 years
3. Computes and completes charge slips for services rendered and maintains records.
1 to 2 years
4. Delivers, carries, or transfers luggage, trunks, and packages to/from rooms, loading areas, vehicles, or transportation terminals.
1 to 2 years
5. Escorts incoming hotel guests to their rooms.
1 to 2 years
6. Inspects guest's room and explains features, such as night-lock and operation of television.
1 to 2 years
7. Pages guests in hotel lobby, dining room, or other areas, delivers messages and room service orders.
1 to 2 years
8. Runs errands for guests.
1 to 2 years
9. Sets up display tables, racks, or shelves, and arranges merchandise display for sales personnel.
1 to 2 years
10. Supplies guests or travelers with directions, travel information, and other information, such as available services and points of interest.
1 to 2 years
11. Transports guests about premises and local area, or calls taxicabs.
1 to 2 years
Concierges ( 1 yrs 0 mos )
Retail Salespersons ( 0 yrs 0 mos )
1. Greets customer.
1 to 2 years
Stock Clerks- Stockroom, Warehouse, or Storage Yard ( 0 yrs 2 mos )
1. Adjusts, repairs, assembles, or prepares products, supplies, equipment, or other items, according to specifications or customer requirements.
Less than 1 year
2. Cleans and maintains supplies, tools, equipment, and instruments, and storage areas to ensure compliance to safety regulations.
Less than 1 year
Driver/Sales Workers ( 0 yrs 0 mos )
Freight, Stock, and Material Movers, Hand ( 0 yrs 2 mos )
Computer Skills
Typing Speed: 45 Words Per Minute
• Apple or Macintosh Computers
• EMail Software (Outlook, Thunderbird, etc)
• Graphics or Drawing Software (Photoshop, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Additional Skills
TABC-certified to sell alcohol.
Driver's License
Class C - Standard Driver's License
Texas
References
Brane Poledica
General Manager
lancaster hotel
*********@************.***
Yolanda Butler
Night Manager
lancaster hotel
*******@************.***
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