Donna Hagelgans

**** **********, ***** ***, ** **711 423-***-**** liwsto@r.postjobfree.com

Objective To obtain a long-term position in a secure company that will allow me to utilize my skills and talents.

Experience Order Processing Agent/ Customer Service

10-2007 to Present West At Home, LLC, Omaha, NE

Process calls in a scripted environment for a wide variety of products as seen advertised on the ShopNBC television channel. These calls consist of taking orders and providing customer service.

Production

01-2005 to 08-2007 Spherion, Johnson City, TN

Assembled decks for lawn tractors with hand and pneumatic tools for John Deere.

Clerical

02-1994 to 12-2004

Various temporary positions, duties included, data entry, payroll and answer phones.

Clerical

01-1991 to 01-1994 Chemical Bank, Camden, NJ

Bookkeeping to include end of month reports, data entry and processed mortgage loans.

Education Cumberland County College, Vineland, NJ

May 1989 Business Administration

A.A.S.

Dean‘s List

Sawyer School of Business Pawtucket, RI Administrative Secretarial Course

References References are available on request.

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