Customer Service Sales

Shanice Lee

***beach **th street

Farrockaway ny 11692

917-***-****

Objective: To expand my extensive skills in a customer service setting VIA an Inbound call center and work place environment that allows me to excel on a career oriented path.

PROFILE:

*Computer literate - Ms word, Ms perfect, Ms PowerPoint, Ms Excel, Ms outlook Type 60+wpm

*Disciplined responsible professional with the ability to implement practical approach designated task.

EXPERIENCE:

4/09- Present AppleBee's

Host, Customer Service , CarSide Server

2/09-4/10 Sugar Bear daY Care

*Provider Asst. Cooked, Cleaned , Changed Pampers

3/09-5/10. Link Lounge

Bartender

* Prepare Drinks fOr Customers

12/09-1/10. Virgin Mobile

Customer Sales Rep.

* Activate Phones

* Change phone plans

* Asst. Customers with phone plans

9/06-10/09. Office Max

Customer Sales Rep.

* Assist Customers with merchandise

* Cash out Purchase

* Answer inbound calls with questions pertaining to Office max needs

* Carry out merchandise for Customers

10/07 01/07. Seasonal Party City

Sales Representative

*Provide Excellent Customer Service by meeting Customers needs

* Asst. with merchandise

* Cash out purchases

* Answering Phones pertaining to Party City needs

9/06-11/06. Game Stop

Customer Service Sales Rep.

*Asst. with gaming Needs

* Help with cash out of games sold by the company

EDUCATION

9/08-N/A. LaguardiaCommunityCollege

Major: Childhood Education

9/04-6/08 Humanities of the Art of Magent

Major: Music

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