Office Manager/Receptionist, Graphic Designer

Angelica DeBartolo

** ******* ********

Woodbridge, Ontario, L4L 7V8

905-***-****/ Cell: 416-***-****

E-Mail Address: ********.*********@*******.***

SUMMARY OF QUALIFICATIONS

• Graduate of the Image Arts – New Media program at Ryerson University

• Respectful and hardworking person

• Recognized as a hands-on, proactive problem solver and team player who can rapidly identify problems, formulate alternate solutions initiate change and implement new processes in challenging and diverse environments

• Highly motivated and eager to accept new challenges

• Excellent verbal & written communication skills in English

• Excellent interpersonal & organizational skills

• Highly professional in representing the company in person and on the phone

• Mature with discretion and judgment in handling confidential information

• Cooperative, polite and hardworking

• Take direction well

• Work well with people

• Work well under pressure

SKILLS

Graphic and Editing Skills:

• Experience with Adobe Photoshop, Adobe InDesign, Adobe Flash, Adobe Premiere Pro, Pro Tools and Adobe Dreamweaver through education and practical design

• Designed promotional posters and flyers for the Ryerson assignments

• Designed and edited page layouts and books for both High School and Ryerson assignments

• Designed and created an interactive artwork for final thesis project displayed at the Ryerson Gallery Meta Show of 2011

Communication Skills

• Effective communication skills acquired through practical experience leading programs and customer service in my past employment

• Accuracy and attention to detail

Computer Skills

• Very proficient on Mac OSX and PC platforms

• Proficient in Microsoft Office Software

• Proficient in various social medias

EXPERIENCE

April 2011 - Present

Pi Power Ltd

Receptionist/Clerical

• Provide overall reception support

• Work with a sense of urgency with little or no supervision

• Managed customer expectations

• Screening/ prioritizing calls, e-mails and incoming and outgoing mail

• Inputting data for invoicing and billing

• Maintained records and filing systems

• Updated and organizing schedules and various meetings for all employees with the company

October 2007 – April 2011

Michael’s Craft Store Canada

Sales Associate/Cashier/Birthday Coordinator

• Communicated with customers and helped them with their purchasing needs

• Helped customers with their various purchases, returns and exchanges

• Coordinated and conducted children's birthday events

May 2009 – September 2010

BarBen Hardware

Receptionist/Clerical

• Screening/ prioritizing calls, e-mails and incoming and outgoing mail

• Troubleshooting of online computer administrative systems

• Maintained records and filing systems

April 2007-September 2007

R.G. Consulting

Receptionist

• Performed various administrative tasks such as filing, monitoring incoming calls and organized schedules and meetings

EDUCATION

4th Yr. Bachhelor of Fine Arts, Image Arts – New Media option

Ryerson University, Toronto, ON

3.45/4.33 Cumulative Grade Point Average (CGPA)

REFERENCES

Mary Demelo - BarBen Hardware - 905-***-****

Sandra Grittani - R.G. Consulting - 416-***-****

* Other references available on request

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