Provisioner

Megan Musgrove ***** W *th Pl # * Lakewood, CO ***15 cell:720-***-**** hm: 303-***-**** *********@*****.***

Objective

To work in an ever growing corporate environment with an opportunity to showcase my experience as in telephony services and telephony products, well as grow within the company.

Experience

Provisioner February 2008 - Present New Global Telecom Golden, CO

Verify orders that are submitted are accurate and can meet installation standards Provision orders for VOIP service installation and activation

Provide technical support for activation of VOIP services

Provision services such as Microsoft Response Point, and other Adtran and Edgewater services Do extensive testing on new platforms and/or services to ensure that they are operational and processes are defined prior to applications being released to employees and/or customers

Provisioner March 2007 - January 2008 Netlojix Communications, N. Richland Hills, TX

Verify orders that are submitted are accurate and can meet installation standards

Provision orders for VOIP service installation and activation

Reconcile bills from other telecommunication companies to verify accuracy in billing

E-Commerce processor (temporary assignment) February 2007 - March 2007 BNSF Railways Fort Worth, TX

Process applications for tracking of shipments on BSNF rail lines

Provide tracking assistance for shipments

Force-place processor November 2006 - February 2007 State National Insurance Fort Worth, TX

Verify insurance documents to remove force placement of insurance on financed loans. Initiate force placement on loans that do not have sufficient insurance

Education

Nimitz High School Irving, TX August 1993 - May 1997 Diploma

Participation in Math Club, Debate, Speech, Broadcasting, Journalism, Crime Stoppers, and State winner in Anatomy in Science Olympiad competition

University of Texas - Arlington Arlington, TX August 1997 - May 1998

Course study in journalism and communications

Tarrant County College August 1998 - May 1999

Course study in nursing and communications

Skills

Knowledge of most Windows based OS programs, ability to type 65-70 WPM, ten-key at approximately 18,000 KPH, strong attention to detail, ability to work as a team or individually. I have worked with several other non-windows based OS and programs, including AS-400 applications, Custom Call Detail Services. Currently working to achieve certification for Cisco Systems as well as receiving hands on technical telecommunications training in current job. Have worked for various companies in the telecommunications industry for over 10 years, with strong emphasis on data, voice, and VOIP services

References

References are available on request.

Salary

Applicant is requesting $55,000 per year, however, salary will be negotiable.

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