Customer Service Sales
Resume:
Megan K. McShane *********@*******.***
**-*** ******** ***** • Kaneohe, Hawaii 96744 • 808-***-****
OBJECTIVE: Make a positive contribution in Customer Service and be a valued team member.
SKILLS and
STRENGTHS: • Very Dependable • Highly Organized • Strong Customer Relations
• Operate Register • Accurate Cash Handling • Handle Busy Phones
• Office Procedures • Computer Literate • Resolve Complaints
• Set-up Displays • Stock/Inventory • Sales/Marketing
• Positive Attitude • Follow Directions • Proficient Multi-tasking
CAREER
HIGHLIGHTS: • Assisted customers with merchandise selections; resolved conflicts and consistently provided
a friendly and positive experience to ensure customer satisfaction and return business
• Logged daily donations and followed company compliance procedures; issued receipts for
charity tax claims
• Cross-trained and provided support services to donation drivers, store clerks and cashiers
• Assisted callers: forwarded calls and took messages; handled general office procedures
related to data entry, filing and processing purchase orders
• Transferred calls to the appropriate departments; distributed mail, updated files and
database and created various spreadsheets as designated
• Computer literate and software proficiency with the following: Microsoft Office, Internet
Access, E-mail, Web Design and Web Browser
• Motivated and eager to learn current versions of job related software applications; willing to
be trained in all state-of-the-art technology
WORK
EXPERIENCE: Sales Associate 5/2011- 9/2011
Macy’s Kaneohe, Hawaii
Retail/Sales Clerk 5/2003 - 1/2010
Goodwill Industries of Hawaii Honolulu, Hawaii
Receptionist 5/1999 - 12/2000
Hawaii Job Corps Waimanalo, Hawaii
• Child Development Center
Receptionist 9/1998 -10/1998
Hawaii Job Corps Waimanalo, Hawaii
• Civilian Personnel Advisory Center Fort Shafter
EDUCATION: Hawaii Business College Honolulu, Hawaii
• Liberal and Business Administration
Remington College Honolulu, Hawaii
• Associate Degree - International Business
Redemption Academy Kailua, Hawaii
• Diploma
REFERENCES: Available upon Request
Megan K. McShane *********@*******.***
45-582 Waikalua Place • Kaneohe, Hawaii 96744 • 808-***-****
LIST OF REFERENCES:
Jerilyn Alexander
Cashier
Mid Pac Petroleum
826 Kamehameha Highway
Pearl City, Hawaii 96782
Years Known: 7
Rendal Tulsa
Store Manager
Goodwill Indrustries of Hawaii
3638 Waialae Avenue
Honolulu, Hawaii 96816
Years Known: 7
Gorgina Kawamoto
Hostess
McDonald’s
91-919 Fort Weaver Road
Ewa Beach, Hawaii 96706
Years Known: 5
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