Job
Resume:
Personal: Lori Dawn Smith
Carroll Valley, PA 17320
Email: ****************@***.***
Work History:
****-**** ***** ***** **** Mortgage
Frederick, MD 21703
Industry: Collections/ Cash Management
Selected to serve with the ability to identify, sort and batch all information received relating to the Automatic Mortgage Payment Program (AMP). Work timely and accurate handling of all initial setup, changes and deletions for AMP. Perform AMP related
research via Alltel Task Tracking system within established timeframe. Worked courteous, professional service to internal and external customers. Cross-trained to support all functions within Cash Department as necessary. Received many certificates during my years as an employee for outstanding work efforts.
1998-Present: Thurmont American Legion Post 168
8 Park Lane
Thurmont, MD 21788
Industry: Bartender
Selected to serve as single bartender during shift. Ability to make appropriate decision making in difficult situations. Assist with new ideas for growth of business. Worked with problem solving tasks. Trained several new employees. Able to communicate in a customer centric skill when working with and around alcohol. Achieved TAM certification through the Maryland State Licensed Beverage Association.
Nov. 2005-January 2006: AIMM- Recovery Channel
S. Seton Avenue
Emmitsburg, Maryland 21727
Industry: Television Production- Production Assistant
Selected to serve as production assistant on demonstrated work performance and day-to-day last minute changes. Intricately involved in the company's start up and growth. Assist with functions, such as reviewing interviews and raw footage by the reporters, tape logging, documenting sound bites and time codes for the editors. Worked independently to determine methods and procedures for new assignments. Assist with lighting effects before airing a segment. Run teleprompter for reporters during a taping. Work with freelancing; taping raw footage.
February 2007- March 2008: Frederick County Sheriff’s Office
7300 Marcie’s Choice Lane
Frederick, Maryland 21704
Industry: Correction Officer
Maintain care, custody and control of inmates in accordance with departmental policies and procedures. Maintaining order within the institution Enforcing facility rules and regulations Searching inmates and cells for contraband Reports inmate misbehavior Transportation of inmates to hospitals, courts or other correctional facilities
Education: Governor Tomas Johnson High School
External Diploma Program
11501 North Market Street
Frederick, MD 21701
2004-2005 Synergy Healing Arts Center and
Massage School
624 hour cerification
13593 Monterey Lane
Blue Ridge Summit, PA 17214
Additional Certifications: First Aid & CPR Certified
Reiki l (Method of Natural Healing)
USUI Reiki ll
Customer Relations Training
Code of Ethics for operating a business
Correction Officer Training Academy
Volunteer Work:
American Legion- Active Auxiliary member for 9 years. I enjoy helping serve at their dinner banquets. I also sponsor the annual Easter Egg hunt that we have on the Legion grounds. Once a month I help out in baking goods for the VA hospital.
Belly Dancing- I started belly dancing in 2001, since then I have danced at many nursing homes throughout Frederick County.
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