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Experienced Manager

Raleigh, NC
September 20, 2008

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Sheila B. Heller

*** ****** ****

Wilmington, North Carolina 28411



Brunswick Community College. 1998-2001. Associates Degree. 4.0 GPA.

North Carolina Justice Academy, Salemburg, N. C. Certification for position of Probation Court Intake Officer.

Work Experience:

January 2008 to September, 2008 - Sales Representative for Western & Southern Financial Group, 3205 Randall Parkway, Wilmington, N. C. Met with customers to determine short term financial and insurance needs. Implement plans to ensure long term needs and goals. Retirement planning, college funding, wealth transfer, mortgage protection. Licensed to sell life and health, medicare supplement and long term care. Provided service to current customers. Prospected for new business.

June 2007 - January 2008 - Benefits Coordinator for Colonial Supplemental Insurance Company, Racine Drive, Wilmington, N. C. Called on local businesses and offered employee benefits (life, critical illness, short term disability, accident and cancer coverages).

February 2006 to July 2007 - Manager, Belk & Company Fine Jewelers, Independence Mall, Wilmington, N.C. Supervised staff of 8. Implemented security measures, staff scheduling, hiring, sales, displays, customer service. Responsible for all aspects of the department. Sales increased from $1.3M to $1.5 M during my first year as manager.

2001 - 2006 - Owned and operated the Heller Bookery & Coffee Bar, Southport, N.C. Handled all aspects of the business; ordering, hiring, managing staff, sales, accounting, presentations to book clubs, hosted author signing events and children’s activities.

1983 -2001 - Worked as a paralegal for Thomas Heller, Oak Island, N.C. Completed title searches and closing packets for real estate transactions. Worked with real estate agents and mortgage companies. General office duties, dictation, document preparation, scheduling, phone lines.

1977 - 1983 - Worked as a Probation Court Intake Officer for the State of North Carolina. Worked in the Criminal Courts for Brunswick and Columbus Counties. Interviewed defendants and gave reports to Judges with recommendations for sentencing. Prepared probation judgments, set up plans for supervision.


Jerry Vantell, Regional Manager, Belk & Co. Fine Jewelers, Crabtree Mall, Raleigh, N. C.


Marianita Montero, Store Manager and Regional Manager, Belk Dept. Stores, Independence Mall, Wilmington, N. C. 910-***-****

Peter Starr, Certified Financial Planner, 265 Racine Drive, Wilmington, N.C. 910-***-****

Additional references available upon request.

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