Liz A. Fultz
Resume:
Liz A. Fultz
Apt. *A
Norton, VA 24273
OBJECTIVE: Assistant Practice Administrator
Work Experience: 1999-Present
Assistant Practice Manager - Community Physicians Services Corporation:
March 2007-Present
* Oversee daily operations of all employees
* Conduct yearly employee evaluations
* Conduct disciplinary measures when needed
* Schedule all employee vacations and requested time off
* Make necessary adjustments to all clinic personnel as needed
* Handle physician’s needs and concerns (CME, travel expense reimbursements,
License renewals, patient issues, etc.)
* Evaluate patient complaints in a timely manner
* Write formal documentation on all complaints and their outcome
*Communicate and report daily to clinic CEO and hospital administration
*Close end of month accounting and billing, run reports and send to
Administration
*Address all employees concerns and issues
*Conduct employee meetings and training on customer service, emphasizing the
the importance of a positive attitude with the customer being our priority
Office Check-In/Check-Out Receptionist and Biller - Community
Physicians Services Corporation:
February 2004-March 2007
* Check in new and returning patients, changing personal and insurance
Information as needed
* Pull charts for scheduled patients
* Schedule patient appointments to referred physicians
* Collect patient co-pays and payments on accounts and write receipts
* Assist physicians in their schedule changes
* Reconcile and balance all monthly accounts receivables in the Corporation
(CPSC Norton, CPSC Coeburn,
Norwise,Occumed, Community Wise Clinic, Per Se Tech., Medical Management
* Code orthopedic daily charges, surgeries charges and Pain Management
procedures with correct ICD-9 diagnosis codes for patient billing
* Enter charges into system
* Receive all commercial insurance checks, apply payments to patient
accounts, make out deposits and take to bank
* Prepare check request and make refunds
* Correspond between out-sourced billing companies
* Answer telephones and assist patients with billing issues
* Maintain confidentiality in all matters related to patient information
Merchandise Sales and Art Framer - Keepsake Frame and Art Gallery:
May 1999-February 2004
* Ordered supplies and merchandise for sales
* Made out payments to suppliers
* Collected customer payments and made deposits
* Designed and framed art work
* Assisted customers in the framing process
* Was acting manager
* Made calls on collection accounts
* Operated Wizard computer design system
* Bought and sold registered artwork
Skills:
Microsoft Word, Excel, Medic, Misys
Education:
Mt. Empire community College
Big Stone Gap, VA 1989
Appalachia High School
Appalachia, VA 1982
References: Upon Request
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