Elena Bargas
**** ****** ******, *********, ** **456
**********@*****.***
Web Development Intern
Profile • More than 8 years successful experience in customer service and support
• More than 3 years successful office administrative work with strong emphasis on organization
• Possess solid computer skills
• Excellent working knowledge using Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Photoshop, In Design, and Illustrator
• Familiar with C++, Adobe Dreamweaver, and MiniTab
Employment Paragon Lodging, Breckenridge, CO 80424 2007 - 2010
Reservation Specialist Manager
• Worked with guests on a daily basis, both internal and externally, to provide a high level of customer service and guest satisfaction
• Conducted in reservation sales from phone and online bookings
• Handled office administrative work which included organization of guest documents and databases, office files, and reservation documentation
• Performed brochure and flyer design for the company’s promotional area
Bank of the West, Evergreen, CO 80439 2002 – 2007
Client Representative II
• Worked with customers to not only provide customer satisfaction, but aid in their banking transaction
• Opened and maintained customers’ accounts
• Assisted with financial transactions such as deposits, investments, withdrawals, transfers, and foreign currency exchange
• Assisted with training new tellers on the front line
Education Community College of Denver, Denver, CO 2007
Associate of Science
Metropolitan State College of Denver, Denver, CO
Bachelors of Science: Computer Information Systems (Anticipated Graduation Fall 2012)
• Organization Management, Managerial Statistics, Business Communication, Marketing, Management Science, Information Systems Security
2012
References Furnished Upon Request