Customer Service Sales Representative

Kevin Dacres

*** **** **** ******, ***. *L

Brooklyn, NY 11203

(347) 855 - 0132

*************@*****.***

SUMMARY

• Experienced security professional with 8-hour and 16-hour certification

• Highly organized with great attention to detail and proven skills in identifying and solving problems

• Ability to stay calm and assist others in emergency situations

• Strong communicator with ability to interact with people at all levels

• Excellent customer service skills with ability to work in fast-paced and time sensitive environments

• Licenses: NYS Security License; Fire Guard Certificate

• Computer Skills: Internet search, Microsoft Word

PROFESSIONAL EXPERIENCE

SKILLS

Assist with theft and loss prevention by monitoring customers and verifying purchases

Receive and count stock items, record data and price merchandise

Pack, unpack and store items in an orderly manner on shelves and in stockrooms

Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors

Examine and inspect stock items for wear or defects, reporting any damage to supervisors

Train other stockroom workers and cashiers

Answer customers' questions about products and uses, prices, availability, and credit terms

Recommend products to customers, based on customers' needs and interests

Stock Clerk

Jessica Beauty Supply Brooklyn, NY 11/06 - Present

Security & Sales Representative

One Fit, Limited Brooklyn, NY 10/05 - 03/06

EDUCATION

Certificate 8- and 16-hour Security Guard Training Course 02/12

Faith Security Services, Inc. Brooklyn, NY

Certificate Citywide Fire Guard for Impairment 02/12

Diploma Greater Portmore High School, Jamaica, West Indes

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