IT Technology Manager - VMware, Citrix, Windows Server, Blackberry

Goal driven, passionate, technology enthusiast with excellent interpersonal skills has accomplished record of providing excellent customer experience. Expertise in leading global infrastructure projects including VMware, Citrix, Windows Server, Exchange, Blackberry Enterprise. Resourceful, proactive approach with ability to analyze options, lead projects through to completion, consistently beating expectations. Able to direct a team, participate as team member or individual contributor.

Principal - Self Employed March 2008 - Present

• Manager of Business Services for a NJ Consulting Company. Building a VMware virtualization practice. Provide technical guidance, training, representation at pre sales meetings, develop SOWs, project plans. Engagement manager at client sites, provide assessments, manage project implementation

• Provide technical reviews, administration, troubleshooting of Citrix, VMware, Windows environments, migration of servers and applications

Global Energy Company, NJ 1995 - February 2008

Senior Systems Consultant - Enterprise Server Group (2001-2008)

• Team lead transitioning IT infrastructure to outsourcing vendor; Managed transition of Windows server, VMware, Citrix, Terminal Services, Exchange, Blackberry

• Introduced VMware, then managed implementation, builds, migrations of 40 ESX hosts, 300 virtual servers, utilized Platespin, Converter, Vizioncore, reduced physical server footprint by 60%. As global VMware team lead, provided direction to IT staff in support of additional 50 ESX hosts, 700 VMs globally

• Hands-on testing, piloting, installation, configuration of VMware V2.5x & VI3 servers.

• Installed and upgraded Virtual Center V1.2 – 2.x.

• VMware troubleshooting, managed licenses, trained system admins.

• Project manager, team lead or contributor supervising project implementations, upgrades, migrations of 1,000+ Windows Servers, 90 VMware ESX hosts utilizing HA, DRS, Virtual Center, on HP Proliant servers and HP-EVA SANs. Citrix Presentation Server 3.x, 4.x, and 4.5 on 64-bit HP Proliant servers, Exchange 2000/2003, Blackberry Enterprise environments.

• Received CIO Innovation award for “changing the way we work” for introducing Blackberries, then managing global Enterprise Server environment, i.e., 14 BES servers, 1,700 business clients.

• Solely supported 25 Citrix servers consisting of 100+ published applications, provided support for additional 40 global Citrix servers, began upgrade to 64 bit Citrix 4.5 environment

• Provided technical direction, consulting to global IT staff, account managers, developers, business analysts, desktop support and 24x7 Enterprise Operations Center, provided mentoring to junior staff

• Focal point for troubleshooting technical issues requiring cross functional technical staff, vendor support

• Managed vendor relationships, contracts, licensing, negotiated hardware, software costs

• Participated in planning Disaster Recovery, Audit & SOX Requirements

• Implemented MOM (Microsoft Operations Manager) to monitor Windows servers globally

Lead Systems Engineer, Technical Services (1995-2001)

• Team lead managing Windows, Novell, SAA, Citrix, Terminal Services, Exchange, SMS, RAS, AIX, Filenet, Token-Ring, Ethernet, Compaq, RS6000, Compaq Insight Manager, antivirus

• Supervised many project upgrades and migrations to new technologies

• Provided 3rd level support for 1,200 business clients, coordinated technical support issues with vendors

• Primary Microsoft Exchange administrator for over 1,500 clients on East coast

• Integrated SAP GUI, SAP printing on Citrix servers, SAP faxing, SAP-Exchange connector

ITT CORPORATION, World Headquarters,

Secaucus NJ & New York, NY 1991-1995

Senior Systems Engineer, MIS Technical Services

• Managed LAN operation in support of 700 business clients spanning four sites

• Evaluated desktop, server, network solutions; negotiated agreements with vendors

• Eliminated mainframe by supervising staff assignments and application migrations

• Implemented & maintained all network and server components; AIX, LAN Server, Novell, Windows, Ethernet, Token-Ring , IBM LAN Manager, RS6000, EMC RAID, Cisco, Verilink CSUs, ccMail

• Provided infrastructure support for Oracle Financials, PeopleSoft, Hyperion, Tax applications

• Resolved client, server & network issues, provided guidance to desktop support, help desk staff

PAINEWEBBER INC., Weehawken, NJ & New York, NY 1986-1991

System Engineer, PC/LAN Services

• Managed six direct reports supporting PC/LAN support environment.

• Met with client managers to determine LAN requirements, presented project plans and costs, managed complete process from ordering through implementation and training

• Planned, designed and managed installation of Ethernet and Token-Ring hardware, Novell, OS2.

• Managed operating system, topology upgrades and trained new administrators for 1,000 node network

• Evaluated networking products, utilities and management tools - Certified Novell Network Engineer

System Administrator & HR Generalist – MIS Finance, Administration

• Implemented department network utilizing IBM Token-Ring, Novell, AS400, provided client support

• Assisted in establishing finance, administration function for MIS consisting of 730 staff, 100 consultants

• Coordinated budgets, analyzed expenses, identified cost savings in excess of $1 million annually

• Managed salary/bonus processes, compensation surveys, monitored staff levels vs. budget, produced usage/cost reports related to headcount, recruitment, retention and consulting

• Assistant Manager for newly established Systems Intern Program, a college recruitment program.

EDUCATION - B.A. Information Sciences - Fordham University at Lincoln Center, 1989

Past Military Experience: US Air Force, Sergeant/E4 – Top Secret SIOP/ESI Clearance

New Jersey VMware User Group – Member of Steering Committee

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