Medical Accounting

Faith A. Cross-Scott

**** **** ***** ***** ***** Mountain, Georgia 30087

Home: 678-***-**** Mobile: 678-***-**** Email: ***********@*****.***

SUMMARY OF QUALIFICATIONS

Accomplishments reflect more than 20 years of professional experience as an Accounting Assistant in Finance, with excellent oral and written communication skills, demonstrated interpersonal skills and proven oversight expertise. Assisted with organizational and in directing projects, delegating and completing work in a timely manner.

Extensive accounting reconciliation, analysis, reporting and documentation experience

Skilled in gathering user requirements, data analysis, development, testing, implementation and support

Research, payroll, training and expertise

Technical knowledge with the ability to analyze technical solutions to address strategic business needs

Self starter who can work individually or with a team; proven ability to analyze programs and make recommendations for improvement of productivity and effectiveness

EMPLOYMENT HISTORY:

Accounting Assistant 1997 – 2009

AT&T 37.5 Hours/Week

Atlanta, GA Salary: $49,000 PA

Supervisor: SONYA ROBERTS, 314-***-****

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Job description summary: Managed and completed specialized Accounting projects; assisted Accounting professionals analyzing financial data and implementing proper controls in compliance with GAAP, internal and government regulations, rules, laws and procedures.

Other Responsibilities:

Collected and analyzed financial data, generated management reports and provided advice to management, including corrective recommendations; aided with and collaborated on internal audits, rate cases, measured and billing service results.

Organized financial records and reconciled bank statements; analyze, verify and maintain automated documentation for assigned accounting systems.

Processed payroll deductions; examine data related to employee payment remittance, assess problems and provide timely resolution, also processed employee's paycheck and corrected error checks on the weekly payroll with the Paychex system.

Processed accountings documents and verify that they are complete and accurate; Identified discrepancies, determine sources of errors and take necessary corrective actions.

Defined quality assurance measures and internal controls; monitored accounting data to verify that all schedules and deadlines are met

Assessed customer needs and provide support to them; addressed inquiries from staff regarding payroll and accounting processes

deal directly with customers either by telephone, electronically or face to face

respond promptly to customer inquiries

handle and resolve customer complaints

obtain and evaluate all relevant information to handle inquiries and complaints

perform customer verifications

process orders, forms, applications and requests

direct requests and unresolved issues to the designated resource

manage customers' accounts

keep records of customer interactions and transactions

record details of inquiries, comments and complaints

record details of actions taken

manage administration

communicate and coordinate with internal departments

follow up on customer interactions

Interpreted accounting rules and train personnel in procedures; briefed management on accounting issues

Reviewed and distributed accounting documents; performed follow-up to ensure that all financial problems and / or issues were addressed in a timely manner

Developed and implemented accounting processes to ensure monthly reports were created in a timely manner; performed other duties as assigned

Payroll Allotment Processor 1986 - 1997

BellSouth 37.5 Hours/Week

Atlanta, GA Salary: $45,000 PA

Supervisor: SONYA ROBERTS, 314-***-****

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Job description summary: Reviewed and audited time cards for accuracy; completed special projects as assigned.

Other Responsibilities:

Posted accounts receivable

Provided information to employees and responded to employee questions on payroll and deduction issues

Advised management and employees on accounting processes

Unit Secretary 1984 – 1985

Buffalo General Hospital 30 Hours/Week

Buffalo, NY Salary: $12,000 PA

Supervisor: SUPERVISOR, 716-***-****

You may not contact

Job description summary: Performed clerical and administrative support duties; answered phones and managed fax and copy processes.

Other Responsibilities:

Administrated office supply inventory management processes; ordered supplies as needed

Organized and managed files

Scheduled tests and procedures for patients

Filed and updated medical charts

Implemented streamlined processes to ensure smooth operations

EDUCATION:

Healthcare Management BACHLORS DEGREE, American Intercontinental University, ONLINE, in progress (completion date: 09/2013)

AA, Medical Billing & Coding, Fortis College, ONLINE, OCTOBER, 2010

Relevant Coursework: Introduction to the Healthcare Field, Medical Terminology, Anatomy and Physiology, Medical Office Procedures, Insurance Billing and Coding I and II, ICD-9 Coding, HIPAA Overview: Privacy and Security, Medical Transcription, Electronic Medical Records, Fundamentals of Medical Coding

Certificate, Kennesaw State College, Kennesaw, GA, 1990

Relevant Coursework: Lotus 1-2-3, Introduction to Personal Computers, Windows 3.1, Beginning Word 6.0 for Windows, Harvard Graphics for Windows, Paradox

Certificate, Labor Studies Program, Georgia State University, Atlanta, GA, 1991

Business and Administration Courses, Bryant & Stratton Business School, Buffalo, New York, 1977-1979

TECHNICAL PROFICIENCIES:

Microsoft Office Suite: Word, Excel, PowerPoint

Paychex

MS Outlook

Internet Explorer

Accounting Systems

10 Key/ 10,000

Data Entry

PeopleSoft

Typing 50 wpm

Medical Billing and Coding, Transcriptions, Medical Terminology, MOSS Office Simulations

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