Customer Service Sales
Resume:
Gurnee, IL *****
*******@*********.***
Objective: To obtain a Customer Support, Inside Sales role with a well established Company to help grow their business.
Highlights: • Many years of experience as an Inside Sales/Customer Service Professional.
• Dependable - can work without supervision.
• Excellent communication, interpersonal and organizational skills.
• Extremely loyal and devoted to servicing all clients.
Experience: Aon Glenview, IL
Customer Service Rep 06/2010 to 10/2010
Large corporation worldwide, out sourcing employee benefits and
servicing large corporations in managing their employee benefits.
• Inbound call center taking in a large volume of calls managing
Employee benefits and medical insurance benefits.
• Handling of all annual open enrollment of benefits for the client
• Making case notes and documenting each call into computer program
Sweet Deal Northridge, CA
Inside Sales Rep / Customer Support 10/2006 to 05/2008
Account Manager for mid size Distributor selling Sports cards, Memorabilia and Supplies.
• Called on accounts across the U.S. from my account base consisting of 100+ customers on a weekly basis adding new accounts through cold calling.
• Pre-ordered, invoiced, handled all customer service issues, and sales on a daily basis.
• Went above and beyond all existing goals and expectations with sales exceeding over 2.5 million a year.
Coin Builders Wisconsin Rapids, WI
Inside Sales Rep / Customer Support 04/1994 to 09/2006
Account Manager for large Distributor selling Sports cards, Memorabilia, and Supplies through many Manufactures.
• Handled a customer base of 500 + including all retail and wholesale divisions.
• Contacted accounts on a daily basis through incoming and outgoing calls. Aggressively cold calling for new accounts business.
• Pre-booked future products on a weekly basis which were instant sales for the company.
• Invoiced all customer return labels, Plano gram set-ups, and handled all other customer service issues.
• Responsible for over 4 million in yearly sales.
Education: University of Kansas Lawrence, KS
General Education Courses
Skills: Microsoft Office, Word, Excel, and Outlook. Keystroke Point of Sale, Remote Point of Sale (custom written programs)
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