CAD Operator/Drafter

EDUCATION

Lakeland Community College, Kirtland, Ohio Jan. 1999-2005

Kirtland High School, Kirtland, Ohio June 1989

WORK EXPERIENCE

Senior CAD Operator-Maverick Technologies, Pineville, NC June 2008-May 2009

• Modified current electrical drawings, produced new drawings and designs using AutoCAD Electrical rel.2007-2009. Verified BOM/ nameplate match panel drawing.

• Submitted and produced Operation and Maintenance manuals for approvals. Researched instruments for submittals and manuals.

• Maintained receiving purchase orders. Assisted with shipping and receiving of Panel and Field equipment. Verified appropriate equipment was sent to Panel Shop, Field and Customer.

CAD Operator-Tyco/Scott Health & Safety, Monroe, NC Oct. 2006-May 2008

• Maintained all Engineering drawings, documents and certifications. Modified current drawings, produced new drawings using ACAD rel.2000-2007. Proof read and re-worked technical manuals for accuracy. Provided and maintained graphics on all Instrument products.

• Used Illustrator, PageMaker, Photoshop, InDesign and CorelDraw to make front labels and manuals for product. Worked with language translators to make sure all manuals had correct spelling and language and current photos of product. Designed Scott Health & Safety product labels and certification labels. Worked with vendors to produce all product design, worked with government certification approvals for new products. Worked with outside companies on OEM products, including testing, manuals and certification. Assisted in R&D lab testing and designing new products. Maintained all production documentation. Did layout safety evacuation drawings for buildings. Used Access to control all Instruments Engineering documents. Worked with Baan system and Citrix to maintain all Instruments part numbers, whether to add new to system or obsolete outdated parts. Helped with ‘First Article’ on products coming from vendors/suppliers.

• Wrote Engineering Change Orders and Engineering Action Orders to change product. Worked with Manufacturing to implement design and product changes. Worked with overseas production to ensure product was to correct standards and functioned to necessary need of customer Checked, corrected and maintained all drawings from overseas manufacturing facilities.

Office Representative- STATE FARM INSURANCE CO., Goffstown, NH March 2005-Oct. 2006

• Licensed through State of New Hampshire to sell and write Property and Casualty Insurance, Health and Life Insurance. Write Home, Auto, Health, Life Insurance, and write home and auto loans.

• Maintain customer documents, assist customers with account changes, take payments. Call customers regarding late payments and policy changes. Handle accident claims; set appointments for other team members. Work with underwriters to determine proper ratings and changes to policies. Run credit reports and driving records of possible clients. Working with lenders to insure proper coverage and meeting closing deadlines.

• Worked with data base to send out marketing literature, and telemarket prospective customers.

Drafter-ZELLWEGER ANALYTICS, Miramar, FL Sept. 2002-Dec. 2004

• Maintained all Engineering drawings, documents and certifications. Modified current drawings, produced new drawings using ACAD rel.2000-2006. Proof read technical manuals for accuracy.

• Used Illustrator and PageMaker to make front labels and manuals for product. Worked with language translators to make sure all manuals had correct spelling and language and current photos of product. Designed all Lumidor/ Zellweger product labels and certification labels. Worked with vendors to produce all product design, worked with government certification approvals for new products.

• Assisted in R&D lab testing and designing new products. Maintained all production documentation. ISO certified auditor. Helped with production when necessary. Did layout drawings for new buildings. Worked with all departments to verify all ISO documents maintained met standard requirement. Modified all procedures to meet ISO standards. Used Access to control all Engineering documents.

• Wrote Engineering change orders, held meetings to implement all changes to product. Worked with overseas production to ensure product was to correct standards and functioned to necessary need of customer Checked, corrected and maintained all drawings from overseas manufacturing facilities. Tested gaskets and sensor to ensure each met with product function.

Customer Logistics Support- AVERY DENNISON (Reserve Network Temp. Agency), Auburn, OH July 2001-Oct.2001

• Assisted customer in selection of papers, films, and adhesives. Placed and followed up with orders. Tracked orders for customers.

• Was liaison between shipping company, plants and customers. Maintained files of customer base. Helped smooth transition with customer when purchased competitors plants. Helped with customers needing extra care. Entered customer orders into computer. Faxed confirmation of orders. Received faxes containing orders to be entered into data base.

Marketing Manager-STATE FARM INSURANCE CO., Middlefield, OH Feb. 2001-July 2001

• Temporary position. Called current clients to gain auto, life and homeowners insurance.

• Sent out marketing letters using master record lists. Maintained logs of phone calls and letters.

• Ran credit reports and claim records of prospective customers. Answered insurance policy and claim questions, assisted clients during initial claim report, processed new insurance policies, updated and maintained current policies.

• Provided customer service, follow-up on client services and processed financing paperwork. Performed data entry, accepted and processed payments, balanced nightly and monthly cash drawers.

Homemaker Dec. 2000-Feb. 2001

Drafter-CLEVELAND RANGE, INC, Cleveland, OH Jan. 2000-Dec. 2000

• Modified existing drawings using AutoCad rel.14 and AutoCad light. Worked with Engineers in research and development of new products. Developed drawings from prototype parts and sketches. Maintained existing and created new wiring schematics using CSA and UL standards. Constructed and sustained wire label diagram book using Access.

• Contacted vendors on products needed for construction of components. Supported Engineers in lab correcting development problems. Worked with the manufacturing and service departments to improve customer manuals and cost saving proposals. Provided drawings for training of personnel.

Homemaker Feb. 1996-Jan.2000

State Farm Insurance Co.-OFFICE MANAGER, Middlefield, OH March 1995-Feb. 1996

• Answered insurance policy and claim questions, assisted clients during initial claim report, processed new insurance policies, updated and maintained current polices. Provided customer service, follow-up on client services and processed financing paperwork. Performed data entry, accepted and processed payments, balanced nightly and monthly cash drawers.

• Managed marketing accounts on existing and prospective customers

Gabriel Brothers Department Store-DEPARTMENT SUPERVISOR, Kent, OH Aug. 1992-March 1995

• Scheduled job assignments for ten employees on two shifts. Trained and counseled employees on register and merchandising. Counted cash drawers and safe moneys and balanced daily, monthly and yearly overages and shortages. Entered payroll data.

• Assisted customers and handled merchandising function of men’s department

Army-Air Force Exchange Service-OPERATIONS MANAGER, Cooke Barracks, Germany Feb. 1989-July 1992

• Was in charge of mass-out processing briefings given to soldiers during deactivation of military post and represented the company in town hall meetings.

• Edited and filed internal management reports, audited and balanced merchandise with sales. Was in charge of German and American payroll, customer service accounts and balancing cash drawers and layaways.

• Was liaison between Post Exchange and members of community.

Volunteer Experience:

• Habitat for Humanity. Help with fundraising and construction of new homes. 2007-present

• Davidson’s Children’s Playhouse. Help with set up of plays and fundraising 2007-present

• Volunteer Coordinator. Coordinated parents of 1500 children for elementary school. Taught art program in classroom. Helped organize fundraisers. 2001-Present

• Painted for children’s charity auctions. 2001-Present

*References and transcripts available upon request.

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