Customer Service Sales Representative
Resume:
Darline Quebe
Brooklyn, N.Y. 11236
************@*****.***
Objectives: To utilize my professional Customer Service skills in a growing organization.
Education:
2/02- 06/08 Kingsborough Community College
Liberal Arts Degree June 2008
GPA 3.75
2/98-01/02 New York City Technical College
Major: Liberal Arts
Language: Bilingual English/ French fluently
Experience:
03/12-Present-Department of Education: OEO Dept.
Receptionist
• Answered and screened all calls.
• Meet and greeted clients and associates.
• Assisted other departments with administrative
06/09-10/09- Urban Women’s New Beginning
Associate Counselor
• Received calls that came into the facility.
• Conducted bi-weekly progress notes with the residents.
• Picked up residents from pick up location.
• Entertained children in a child care and recreational setting.
05/06-10/08- Delta Airlines
Customer Service Agent/ Ticketing Agent
• Check in business class passengers, going to domestic and international flights.
• Ticketing/ gate agent.
10/05-05/06- Circular by Phone
Telemarketing
• Conducted studies with business clients over the phone.
• Get in touch with private or businesses individuals by telephone to plead for goods or services.
• Obtained information from customers including name, address, and payment type.
4/03-10/04 Roper Starch
Phone Interviewer
• Contact business and residence clients by telephone to interview for surveys.
• Talked and collected data from the managers in a range of industries consumer goods, banking, and a health care.
5/01-9/01 Vector Marketing Corporation
Sales Representative
• Conducted in home sales presentations of high cutlery product line.
• Qualified Leads and contacted customers.
• Sold $1,949.55 of high quality cutlery in 5months.
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