Customer Service Project Manager
Resume:
Kendall Anthony Butler
P.O. BOX ******
New Orleans La, 70179
********************@*****.***
Objective: To work in retail and sales where the blend of my over five years experience and enhanced skills can help in maximizing the profit of the company.
Summary of Qualifications:
Detail-oriented, accurate, and observant. Well organized and proficient at multitasking. Excellent customer service aptitude. Exceptional interpersonal communication skills, both written and verbal. Quick learner who can rapidly retain information. Strong ability to effectively multi-task in a fast-paced office environment. Computer skills includes Microsoft Word, Excel, and Power-Point. Work well in high-pressured and fast-paced environments.
Abercrombie & Fitch May 2006 - January 2008 Metairie, La.
•Customer Service.
•Data Entry.
•Manager in Training.
•Making Schedule
•Opening & Closing Store.
•Sales Associate.
•Customer Service.
•Knowledge of the company they are working for, its business, products and services, and target audience.
•The ability to summarize and simplify complex information and communicate it to different groups.
•The ability to form and maintain relationships, especially with managers.
•Computer and desktop publishing skills, as well as photography skills.
•Good project management skills.
•Time management, organizational and planning skills.
•Leadership skills.
•Problem-solving skills.
Live Nation March 2008 - July 2009 New Orleans, La.
•Project Manager.
•VIP Maintenance Staff.
•VIP Guest Services
Staff.
•An understanding of event management
Hilton Riverside October 2006 - April 2011 New Orleans, La.
•Communications Manager.
•Efficient operation of PBX switchboard (multiple lines).
•Outgoing and comfortable with meeting new people.
•Confident sharing their ideas in a team.
•An understanding of budgeting and finance.
•Creative and enthusiastic.
•Adaptable and open-minded.
•Able to think strategically.
•Accurate and efficient.
•Knowledge of different design and printing methods.
•Consistent when dealing with staff, clients and members of the public.
•Able to keep information private.
•Cold calling experience and strong organizational skills with attention to detail.
•Effective communication, presentation and interpersonal skills.
Education: Southeastern Louisiana University Hammond, LA
Attending 4 Years
St. Augustine High School New Orleans, LA
High School Diploma
Skills:
•Fox 8 Sports News (Internship, excellent communication skills including research, writing, editing and presentation skills).
•Medical Coding (Internship, Touro Hospital)
•New Orleans Saints (Internship, Communications)
•Power Point, Access, Outlook, Excel, & Word Perfect.
•Type more than 85WPM.
•Knowledge of the media, how it operates, and which types of media to use for different purposes.
•I have experience in Customer Service & Media Areas.
•CPR Certified.
•Able to work well under pressure.
•Performing Basic Lab Work.
•Proposal business writing.
•Business Planning.
•Strong negotiation and closing skills.
•Project Management/Presentations skills/oral & written communications.
•Networking.
References: Available upon request
Contact this candidate