Curriculum Vitae
Naveen k
Tel. # (91-879*******
E-mail # *************@*****.***
Professional Summary
Over 3.2+ years of Experience in IT industry, this includes Analysis, Design, Development, and Implementation of Software Applications mostly in CRM, Client-Server environment using SIEBEL Version 7.x.
Extensive experience in implementation of Call Center,ecommunications, Sales automation applications using Siebel eBusiness Applications 7.x,8.x and Web Enabled Siebel Applications.
Well experienced in Configuring, Customizing and testing of Siebel Enterprise Applications using Siebel Tools
Experienced in running Enterprise integration Manager (EIM) jobs and programming of Packages and Procedures using PL/SQL.
Data Management: was involved in all issues like Bulk Data Inserts, Bulk Data Updates, Application Administration Tasks, Writing of Simple and Complex SQL Queries to extract the data, Developing IFB Files, Developing of Control Files.
Good Exposure on EIM as well as Siebel Up gradation.
Academic Profile & Qualification
B.Tech (Electrical&Electonics Engineering) From JNT University.
Technical Skills
Siebel CRM: – Siebel e - Business Applications 7.x, 8.x, Siebel Tools
Operating Systems - Windows 9x/Me/NT/2K/XP
Programming Languages – PL/SQL, C, C++
RDBMS - MS-SQL server, Oracle V 9i, 10g
Environment: Siebel 7.7.2, Oracle 9i, TOAD, Siebel EIM, PL/SQL.
Experience Profile
IBM India
Project: Starwood
Client: US
Environment: Siebel ecommunication application, Win 2K, Tools, Siebel 8.0, oracle 9i, Siebel EIM, PL/SQL, SQL Loader and TOAD.
Project Description:
Starwood Hotels and Resorts was originally formed by the real estate investment firm Starwood Capital to take advantage of a tax break; at the time the company was known as Starwood Lodging.[6] Initially, Starwood Lodging owned a number of hotels throughout North America, all under different brand names. The Westin Hotel Company was purchased in 1994 from Aoki Corporation of Japan. Starwood acquired the Sheraton, Four Points by Sheraton, and The Luxury Collection brands from ITT Sheraton in 1998.
Develop scripts to qualify and validate (Pre Processing) the data and move data from staging tables to Siebel EIM tables.
Involved in Scripting IFB files, CTL files and SQL scripts for data migration.
Involved in Post Import analysis for errors, rejects and re-importing.
Importing data into Siebel base tables from interface tables through EIM jobs
Involved in customization of Dynamic Drilldowns.
Used search specification Business Component property to retrieve the required data from the base table.
Established master-detail relationships between BCs using link definition.
Automation for CRMID generations in Account.
Good knowledge in shell scripting.
Working in the TOAD and SQL Developer.
Worked on Smart Script
Project Details
Wipro InfoTech, Gurgaon
Project: Aircel
Client: Aircel
Environment: Siebel ecommunication application, Win 2K, Tools, Siebel 8.0, oracle 9i, Siebel EIM, PL/SQL, SQL Loader and TOAD.
Project Description:
Aircel is the India largest telecom provider in India the project involves the customization of Siebel crm and import pre& postpaid data and migration of existing circle. Siebel 8.0 The process of customization involves- analysis, customization at database level. Aircel began its outward expansion in 2005 and met with unprecedented success in the Eastern frontier circles. It emerged a market leader in Assam and in the North Eastern provinces within 18 months of operations. Till today, the company gained a foothold in 18 circles including Chennai, Tamil Nadu, Assam, North East, Orissa, Bihar, Jammu & Kashmir, Himachal Pradesh, West Bengal, Kolkata, Kerala, Andhra Pradesh, Karnataka, Delhi, UP(West), UP(East), Maharashtra & Goa and Mumbai.
Develop scripts to qualify and validate (Pre Processing) the data and move data from staging tables to Siebel EIM tables.
Involved in Scripting IFB files, CTL files and SQL scripts for data migration.
Involved in Post Import analysis for errors, rejects and re-importing.
Importing data into Siebel base tables from interface tables through EIM jobs
Involved in customization of Dynamic Drilldowns.
Used search specification Business Component property to retrieve the required data from the base table.
Established master-detail relationships between BCs using link definition.
Automation for CRMID generations in Account.
Project Details
Polaris Software Lab Ltd
Project: Call Centre Implementation, Sales Application, Marketing Application
Client: Cadence Design Systems Inc., USA
Environment: Siebel eBusiness application, Win 2K, Tools, Siebel 7.7.2, oracle 9i, Siebel EIM, PL/SQL, SQL Loader and TOAD.
Team Size: 12
Environment : Siebel eBusiness application, Win 2K, Oracle V 9i and Tools.
Description: Is a leading computer with Global presence, evolution has taken it from a PC maker to a full-services technology provider with a wide range of its own products and services, such as thin TVs, digital cameras, camcorders, systems and networking products. The objective of the system is to enable organizations to grow revenues more quickly, predictably and profitably by helping sales professionals focus on the right deals at the right time. This application helps the sales force in capturing, processing, storing, retrieving and reporting the information related to Accounts, Contact, Opportunity and Activities in order to reduce the response time and to deal the day-to-day needs in a better way and also to shorten the time to close an opportunity.
As a Team Member, was responsible for following:
Involved in customization of Dynamic Drilldowns.
Used search specification Business Component property to retrieve the required data from the base table.
Established master-detail relationships between BCs using link definition.
Updated Joined fields using Dynamic pick lists.
Configured static pick lists
Designing the structure of the temporary tables and implementing it.
Prepared control (Ctl) files based on the given CSV files.
Loading the data from CSV files into temp tables using Sqlldr
Programmed error proof packages and procedures based on the given requirements
Prepared IFB Files for the EIM Process.
Importing data into Siebel base tables from interface tables through EIM jobs