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Customer Service Sales Representative

Location:
San Francisco, CA, 94133
Salary:
65,000
Posted:
September 09, 2011

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Resume:

Cory J. Eagon

**** ****** **, **** *** • San Francisco, CA • 94133

206-***-**** • ********@*****.***

Professional Objective

I am an energetic, dedicated, self motivated employee who seeks to transfer over ten years of warehouse and logistics management

experience to the Bay Area. I am also looking to apply my 3+ years of indirect employee management into a formal supervisory role.

Ideal position and employer would provide opportunity for career development.

Education

Edmonds Community College, Seattle, WA June 2000

Associates of Arts

University of Phoenix, Online Anticipated graduation June 2014

Currently pursuing Bachelors of Arts

Experience

Columbia Distributing, Everett, WA (Beverage Distributor) September 2009 – July 2011

Delivery Driver

• Managed route consisting of 6-20 stops daily, volume ranging from 36’–52’trucks for 1,000+ cases & up to 50 kegs

• Provide excellence customer service to all customers encountered along delivery route

• Liaison with sales representative to ensure client inventory was ample, considering any upcoming events

• Support manager with training new hires on company policy, warehouse procedures and route management

• Ensure all product is accurately logged into Symbol V.I.P. handheld system as compared to load sheet

• Perform and maintain all standards of D.O.T pre-trip inspection including any damage to vehicle, tires, check oil &

fluids, confirm airlines between tractor and trailer are fully connected and report any concerns to management

• Safely maneuver truck to various delivery locations including; loading docks, alleys, parking lots & driveways

• Stay organized through attention to detail on products invoiced to ensure correct delivery of product

• Correctly check in product, review merchandise on the floor and appropriately rotate product, merchandise or back-stock

• Complete each order by obtaining signature, providing receipt & collect payment based on WA St Liquor Control Laws

• Upon return to warehouse, complete D.O.T post-trip inspection and chalk tires for safety purposes

• Print out end of day route reconciliation, review payment information, balance and provide to accounting

• Build and maintain professional working relationship with customers and co-workers

Alaska Distributors (acquired by Columbia Distributing), Kent, WA June 2003 – September 2009

Delivery Driver

• Same responsibilities as listed above

G.L. Simms & Associates, Mukilteo, WA (Commercial Hardware Distributor) October 1999 – June 2003

Shipping and Receiving Associate

• Management of weekly inventory control; including full product review & placing orders as compared to recent sales

• Prioritize orders based on time sensitive deadlines by selecting the most efficient freight companies, taking cost and

transportation into consideration to ensure proper arrival time and customer satisfaction

• Completed internal certification of fork lift operations to ensure safe handling during daily use

Skills

Contributes leadership and support in day to day operations

Ability to work as a team and independently

Excellent communication skills

Proficient in V.I.P electronic delivery equipment

Class A CDL driver’s license

Solid understanding of D.O.T. rules & regulations

Clean and clear drivers’ record

Ability to multi-task and meet deadlines

References - Available upon request



Contact this candidate