Beilei (Belinda) Zhang
Address: *** *. **********, *** ***-I, Columbia, MO 65203
School of Engineering, University of Missouri, Columbia, MO, USA
• Degree pursuing: Ph.D., Industrial Engineering, anticipated completion by May, 2010
School of Medicine, University of Missouri, Columbia, MO, USA
• Degree: MHA, May, 2009
School of Engineering, Technical University of Munich (TUM), Munich, Germany
• Degree: Diploma Engineer (BS+MS), Major in Logistics and System Engineering (2005)
Tongji University, Shanghai, P.R. China
• Degree: B.S., Mechanical Engineering (1998)
Jan. 2009 – present University Hospital, University of Missouri Health Care, MO
• Project: “Medication Error and its Dynamics in Hospital Pharmacy”.
• Completed workload analysis for central pharmacy of University Hospital, University of Missouri Healthcare.
• Conducted medication error data analysis by using statistic and data-mining tools.
• Built a model to simulate dynamics of medication error in pharmacy operation process.
• Developed a method to evaluate the impact of IT on clinical performance.
Jan. 2010 – Dec. 2010 Department of Industrial Engineering, University of Missouri, MO
• Taught an introductory class about US healthcare system to IE undergraduates.
• Guided students to complete “real-life” projects for hospital pharmacy.
June. 2010 – Aug, 2010 Baylor Healthcare System, Dallas, TX
Patient Safety Intern
• Coordinated multiple projects with multiple departments in a tight timeframe successfully.
• Built a tool-set to evaluate the effectiveness and efficiency of current documentation process in GI labs.
• Completed initial stage of team consistency study in ORs.
Aug. 2008 – Dec. 2008 Department of Industrial Engineering, University of Missouri, MO Teaching Assistant
• Taught healthcare system concepts to 16 industrial engineering undergraduate students.
• Assisted professor to organize projects and field trips.
Aug. 2007 – Aug. 2008 University Hospital, University of Missouri Health Care, MO Management Analyst, Thesis Research
• Project: “Productivity Measurement for Manual Process”.
• Developed a discrete-event simulation to measure productivity for pre-registration process.
• Used statistic tools to analyze the result from the simulation and discovered productivity patterns.
• Generalized key points of productivity measurement for manual process in health care industry.
Jan. 2008 – May. 2008 School of Medicine, University of Missouri, MO Teaching Assistant
• Helped student form effective teams to produce video clips, which advertised concepts and activities improving public health.
May. 2007 – Aug. 2007 University Hospital, University of Missouri Healthcare, Columbia, MO
• Performed coach duty in six sigma projects with over 15 supervisors under patient financial service division.
• Developed simulation model to evaluate process performance and identify the improvement alternatives.
May. 2006 – Aug. 2006 Jewish Health Foundation, Pittsburgh, PA
Patient Safety Fellow
• Worked in interdisciplinary team with pharmacist, nurse, administrator, and law student to present the influence of pharmaceutical industry to patient safety.
• Applied Swiss cheese model to analyze the errors existing in pharmaceutical product development, GPO contracting and purchasing process, as well as the internal supply chain of healthcare providers.
• Provided careful recommendations from engineering, legal, educational, and management perspective.
Sep. 2005 – May, 2009 Department of Industrial Engineering, University of Missouri, Columbia, MO
• Identified problem matrix in six key areas of health care systems including information & control, facilities, human & organization, decision making, functionality of processes, and organizational structure.
• Used systematical engineering tools, such as Six Sigma, lean technology, scheduling system, and simulations, to solve those problems.
Oct. 2005 – Jan. 2006 State Department of Natural Resources, MO
Project team member
• Developed brochures promoting energy auditing and energy saving tips for Missouri businesses.
• Collected responses and created customer database.
• Maintained customer relationships for future development of the center.
May. 2002 – Oct. 2003 School of Engineering, Technical University of Munich (TUM), Germany
• Worked for multiple institutes including institute of ergonomics, institute of manufacturing engineering, institute of systematical product innovation, and institute of material handling.
• Supported a variety of projects contracted by top German companies, such as BMW, Siemens, Volkswagen, and etc.
• Trained to use highly advanced technologies such as 3-D modeling, online database, and computer simulation.
Aug. 1998 – Sep. 2001 Shanghai Subway Inc., Shanghai, P.R. China
Project Manager & Assistant Engineer
• Fulfilled the duty of scheduling and project management for construction of Subway Line No. 2.
• Performed coordinator role between 4 design institutes and 7 construction companies.
• Pasupathy K & Zhang B, 2009, Pharmacy System Informatics: Data Mining using Data Envelopment Analysis to Improve Performance, Data Mining-System Informatics Workshop, San Diego, CA.
• Kapp J M; LeMaster J W; Lyon B; Zhang B; Hosokawa M C, 2009, Updating Public Health Teaching Methods in the Era of Social Media, Public Health Reports, Vol. 124, Issue 6. (Published)
• Poster Presentation “Productivity Measurement for Manual Process – A Case Study For the Pre-Registration Process In Healthcare” at Society for Health Systems Conference and Expo 2009.
Computer language: is proficient in C++ and other C-based languages, HTML, SQL
Computer software: CATIA v.5, ProE, MATLAB, Visio, SPSS, MiniTab, Arena & Common Microsoft Office suite.
Chinese: Native speaker.
English: Fluent in speaking, reading and writing.
German: Professional level – fluent in speaking, reading and writing.
French: 250 hour certified French courses.
AWARDS & HONORS
• Integrated functional perspectives case competition finalist by MBA program, University of Missouri (Winter, 2006)
• Nominated as “Outstanding graduate of the year 2005 in Germany” by TUM (August 2005)