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Project Manager Engineering

Columbia, MO, 65203
February 18, 2011

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Beilei (Belinda) Zhang

Address: *** *. **********, *** ***-I, Columbia, MO 65203

Tel (Home): 573-***-**** Tel (Cell): 412-***-****


School of Engineering, University of Missouri, Columbia, MO, USA

• Degree pursuing: Ph.D., Industrial Engineering, anticipated completion by May, 2010

School of Medicine, University of Missouri, Columbia, MO, USA

• Degree: MHA, May, 2009

School of Engineering, Technical University of Munich (TUM), Munich, Germany

• Degree: Diploma Engineer (BS+MS), Major in Logistics and System Engineering (2005)

Tongji University, Shanghai, P.R. China

• Degree: B.S., Mechanical Engineering (1998)


Jan. 2009 – present University Hospital, University of Missouri Health Care, MO

Dissertation Research

• Project: “Medication Error and its Dynamics in Hospital Pharmacy”.

• Completed workload analysis for central pharmacy of University Hospital, University of Missouri Healthcare.

• Conducted medication error data analysis by using statistic and data-mining tools.

• Built a model to simulate dynamics of medication error in pharmacy operation process.

• Developed a method to evaluate the impact of IT on clinical performance.

Jan. 2010 – Dec. 2010 Department of Industrial Engineering, University of Missouri, MO

Graduate Instructor

• Taught an introductory class about US healthcare system to IE undergraduates.

• Guided students to complete “real-life” projects for hospital pharmacy.

June. 2010 – Aug, 2010 Baylor Healthcare System, Dallas, TX

Patient Safety Intern

• Coordinated multiple projects with multiple departments in a tight timeframe successfully.

• Built a tool-set to evaluate the effectiveness and efficiency of current documentation process in GI labs.

• Completed initial stage of team consistency study in ORs.

Aug. 2008 – Dec. 2008 Department of Industrial Engineering, University of Missouri, MO Teaching Assistant

• Taught healthcare system concepts to 16 industrial engineering undergraduate students.

• Assisted professor to organize projects and field trips.

Aug. 2007 – Aug. 2008 University Hospital, University of Missouri Health Care, MO Management Analyst, Thesis Research

• Project: “Productivity Measurement for Manual Process”.

• Developed a discrete-event simulation to measure productivity for pre-registration process.

• Used statistic tools to analyze the result from the simulation and discovered productivity patterns.

• Generalized key points of productivity measurement for manual process in health care industry.

Jan. 2008 – May. 2008 School of Medicine, University of Missouri, MO Teaching Assistant

• Helped student form effective teams to produce video clips, which advertised concepts and activities improving public health.

May. 2007 – Aug. 2007 University Hospital, University of Missouri Healthcare, Columbia, MO

Administrative Intern

• Performed coach duty in six sigma projects with over 15 supervisors under patient financial service division.

• Developed simulation model to evaluate process performance and identify the improvement alternatives.

May. 2006 – Aug. 2006 Jewish Health Foundation, Pittsburgh, PA

Patient Safety Fellow

• Worked in interdisciplinary team with pharmacist, nurse, administrator, and law student to present the influence of pharmaceutical industry to patient safety.

• Applied Swiss cheese model to analyze the errors existing in pharmaceutical product development, GPO contracting and purchasing process, as well as the internal supply chain of healthcare providers.

• Provided careful recommendations from engineering, legal, educational, and management perspective.

Sep. 2005 – May, 2009 Department of Industrial Engineering, University of Missouri, Columbia, MO

Research Assistant

• Identified problem matrix in six key areas of health care systems including information & control, facilities, human & organization, decision making, functionality of processes, and organizational structure.

• Used systematical engineering tools, such as Six Sigma, lean technology, scheduling system, and simulations, to solve those problems.

Oct. 2005 – Jan. 2006 State Department of Natural Resources, MO

Project team member

• Developed brochures promoting energy auditing and energy saving tips for Missouri businesses.

• Collected responses and created customer database.

• Maintained customer relationships for future development of the center.

May. 2002 – Oct. 2003 School of Engineering, Technical University of Munich (TUM), Germany

Research Assistant

• Worked for multiple institutes including institute of ergonomics, institute of manufacturing engineering, institute of systematical product innovation, and institute of material handling.

• Supported a variety of projects contracted by top German companies, such as BMW, Siemens, Volkswagen, and etc.

• Trained to use highly advanced technologies such as 3-D modeling, online database, and computer simulation.

Aug. 1998 – Sep. 2001 Shanghai Subway Inc., Shanghai, P.R. China

Project Manager & Assistant Engineer

• Fulfilled the duty of scheduling and project management for construction of Subway Line No. 2.

• Performed coordinator role between 4 design institutes and 7 construction companies.


• Pasupathy K & Zhang B, 2009, Pharmacy System Informatics: Data Mining using Data Envelopment Analysis to Improve Performance, Data Mining-System Informatics Workshop, San Diego, CA.

• Kapp J M; LeMaster J W; Lyon B; Zhang B; Hosokawa M C, 2009, Updating Public Health Teaching Methods in the Era of Social Media, Public Health Reports, Vol. 124, Issue 6. (Published)

• Poster Presentation “Productivity Measurement for Manual Process – A Case Study For the Pre-Registration Process In Healthcare” at Society for Health Systems Conference and Expo 2009.


Computer skills

Computer language: is proficient in C++ and other C-based languages, HTML, SQL

Computer software: CATIA v.5, ProE, MATLAB, Visio, SPSS, MiniTab, Arena & Common Microsoft Office suite.

Language skills

Chinese: Native speaker.

English: Fluent in speaking, reading and writing.

German: Professional level – fluent in speaking, reading and writing.

French: 250 hour certified French courses.


• Integrated functional perspectives case competition finalist by MBA program, University of Missouri (Winter, 2006)

• Nominated as “Outstanding graduate of the year 2005 in Germany” by TUM (August 2005)

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