Joyce Fernandes
Taunton, MA *****
Objective
To return to a customer service position.
Qualifications
**-** ***** ** ******** service experience. Able to utilize most if not
all office equipment, computers, calculators, fax, copiers, phone lines .
The maturity and ability to deal with all situations, resolve problems
and defuse tense situations.
Education
Brockton High School, business. Graduated, diploma
World wide Computer, 600 hour certificate course.
Relevant Experience
Boston Apparel
Taunton Industrial Park
Taunton, MA 02780
Customer service, scheduling, deliveries,resolving
issues, Responsible for all contact with my customer base in a timely and
efficient manner. In addition, all manufacturers, sales personnel,
drivers and to do so in a professional manner.
Jordan’s Furniture-
Customer service, scheduling, dispatching resolving
issues, Responsible for all contact with my customer base in a timely and
efficient manner. In addition, all manufacturers, sales personnel,
drivers and to do so in a professional manner.
Start Date April 1998
End Date: May 2000
Boston Interiors Furniture-
Customer service, scheduling, dispatching
resolving issues, Responsible for all contact with my customer base in a
timely and efficient manner. In addition, all manufacturers, sales
personnel, drivers and to do so in a professional manner.
Start Date: March 2005
End Date: September 2007
S & L Fulfillment Services
Account Manager responsible for timely shipment of all related materials , reports. correct inventory.
Other Experience
References Available Upon Request
Managed Others : Yes (1 others)
Most recent wage: 15.00 USD per hour