MOHAMMED ALKHAFFAJI
**** ************ ****. # **** ~ Dallas, TX 75206 ~ 214-***-**** ~ ********@*****.***
SUMMARY OF QUALIFICATIONS
Analytical and highly-skilled leader with outstanding leadership and verbal communication skills.
Experienced working well with a variety of personalities in a fast-paced environment.
Proven track record of implementing effective policies and procedures and boosting productivity and efficiency.
Demonstrated, consistent ability of increasing revenues while lowering operating costs.
Outstanding ability to successfully multi-task and take the initiative to solve problems.
Fluent in English and Arabic.
PROFESSIONAL EXPERIENCE
Atrium Windows and Doors – Dallas, TX Mar. 2010-Feb. 2012
OPERATIONS/SHIFT MANAGER
Manage a manufacturing production line featuring 150 employees.
Led and motivated a staff through a challenging transition.
Coordinated processes between raw receiving and machine operators to account for raw product processing.
Developed a system-driven process to track and record finished products on a daily basis.
Used 5S principles and DFT processes to train employees on the vinyl window manufacturing line.
Successfully increased productivity by implementing improved processes and training employees.
INTERCEPT SUPERVISOR
Oversaw the daily production process, organizing and planning personnel and production schedules; maintenance updates; inventory controls; quality and continuous training; and safety policies and procedures.
Met weekly, monthly and quarterly production goals.
Silver line Door Windows Sept. 2009-Mar. 2010
PRODUCTION ASSISTANT
Safely and effectively operated multiple machines, making optimizations on a computer.
Ensured production quality met customer requirements.
KBR – D2 – Operations (Prosperity Camp) Nov. 2007-June 2009 ADMINISTRATIVE ASSISTANT
Provided administrative support, including preparing reports for management and help desk duties as needed.
STS Services – Baghdad, Iraq Dec. 2006-Oct. 2007
IT ENGINEER
Helped the manager with network and broadband Internet connectivity.
Purchased software and hardware as needed to ensure networks had the latest support tools.
Ekur Services – Baghdad, Iraq June 2006-Nov. 2006
IT ENGINEER
Repaired and maintained damaged and non-working hardware.
Identified solutions for projects to build up their wired and wireless networks.
OSS-Global Ltd. – Baghdad, Iraq Aug. 2005-Apr. 2006
IT ENGINEER/NETWORK SUPERVISOR
Monitored and maintained a network operating system, overseeing and tracking all wireless links that were part of the satellite Internet backbone and providing technical support in person, over the telephone and via email.
Part of a team that helped install, calibrate and configure wireless equipment and antennas, and also installed network wire with CAT5 (UTP/STP).
EDUCATION
BS, Electrical and Electronic Engineering, Communication Engineering
University of Technology – Baghdad, Iraq; graduated in 2002