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Customer Service Sales

Bessemer, Alabama, 35208, United States
10.00 hr
May 25, 2010

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**** **** ****** ****

Birmingham, AL 205-***-****

Brian Yancy Tarver

Objective A professional position offering challenge and the opportunity for future job advancement.


Work Experience Skilled and enthusiastic individual experienced in retail sales and customer service. Self motivated, with good interpersonal skills, and great adapting skills. Ability to exhibit professional and courteous demeanor.

Sales Associate

Dollar General 8/2009 – 12/2009

218 Main St Trussville 35173

Trussville, Alabama

 Provided customers with product knowledge, and other related information.

 Greeted customers with a courteous and professional demeanor to ensure a delightful and convenient shopping experience.

 Maintained professional team rapport with fellow employees.

 Ability to assist several customers at one time.

 Performed store upkeep functions to maintain store appearance.

Employment Agency Temporary Associate

Talent Tree 10/2008 – 3/2009

3075 Hwy 150 35244

Birmingham, Alabama

 I was assigned to NCP Solutions as a mail sorter and shipping associate.

 Rectified mail documents that were out of order.

 Maintained a professional team rapport.

 Furthermore I was assigned to Birmingham International Airport as a parking services associate.

 Provided patrons with information of our services.

 Recommended specific services by determining customer requirements and expectations.

Valet Parking Attendant

Park Rite 6/2007 – 4/2008

1801 4th Ave S. 35233

Birmingham, Alabama

 Provided information of our services such as cost, benefits and other related information.

 Recommended specific services by determining customer requirements and expectations.

 Parked vehicles for incoming visitors, patients, and employees at Brookwood Medical Center and Spain Rehabilitation Center.

 Retrieved vehicles for visitors and patients.

 Ability to influence customers towards our products and services by displaying a professional and courteous demeanor.

 Maintained positive customer relationships.

Sales Associate/Customer Service

Ross Dress For Less 1/2004 – 3/2005

5269 Hwy 280 35242

Birmingham, Alabama

 My duties included providing information on features and benefits of products.

 Used computerized systems to distribute and account funds.

 Ability to work with several customers at one time.

 Responded to inquiries concerning products, services, fees, and billing errors.

 Handled customer complaints.

 Availability to work weekdays, weekends, and holidays.

Grocery Associate

Bruno’s Supermarket 9/2003 – 12/2003

1561 Montgomery Hwy 35216

Hoover, Alabama

 Provided information of products and services.

 My duties consisted of stocking, shelving, and restoring merchandise to be presented attractively to customers.

 Frequently required to reach and lift at least 50Ibs, and bend or stoop.

Employment Agency Temporary Associate

First Pro 6/2001 – 7/2001

Ste 150, 490 Wildwood North Cir 35209-0142

Birmingham, Alabama

 I was assigned to Office Distribution Center, as a receiving associate, and then I was later transferred to order pulling.

 As a receiving associate I unloaded office supplies efficiently, and organized them to be fork lifted and shelved throughout the warehouse.

 As an order puller my duties included working as a team member in an assembly mode to package office and school supplies efficiently to be shipped to designated Office Max stores.

Sales Representative

Sitel Corporation 6/2000 – 7/2000

5338 Oporto-Madrid Blvd So.35210

Birmingham, Alabama

 Used computerized systems to execute phone calls to customers in a call center.

 Responsible for developing future sales, by providing product knowledge, and information.

 Provided information on terminology, features, and benefits of products.

 Conducted courtesy calls to designated customers for inquiry of receiving our product services, and features.

 Developed telemarketing techniques in order to influence customers towards products or services.

 Responsible for recording all information such as name, address and other related information.

 Ability to handle large volume of calls


Lawson State Community College Birmingham, AL

1/2003 – 12/2006

 Major – Criminal Justice

Alabama State University Montgomery, AL

8/2000 – 12/2002

 Major – Communications

 High school diploma (2000)

Degree not attained, although I have completed some courses.

Volunteer Experience AmeriCorps Health Access Birmingham, Alabama

 I fulfilled my AmeriCorps services at what was then Cooper Green Hospital.

 My services included filing and pulling medical records for visitors and patients to attain, as well as using a fax machine and copier to send and receive medical related documents.

 In addition to working in medical records, I also transported specimen to the hospital lab for examination.

 I volunteered in the registration department as well, setting appointments for patients, both hands on and via phone for health insurance.

 I provided patients with assistance as front desk help.

 Ability to communicate patient questions to appropriate party.

 Displayed the ability to handle a large volume of phone calls.

Computer Skills

Ms Word, Ms Access, Ms Excel, Ms Office, Windows Nt, Internet Explorer.

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