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Customer Service Medical

Fenton, MO
August 27, 2012

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**** ******** **** **** **. Louis, MO 63129

314-***-**** E-mail -


Detail-oriented, dedicated and reliable individual seeking an entry level position in a Medical Biller and Coder or Medical Receptionist in a medical office, clinic, or hospital.


Sanford-Brown College

Associate of Applied Science Degree

November 2010-May 2012

Relevant Skill and Qualifications

• CPT, ICD-9-CM and HCPCS Coding systems.

• Computerized Billing utilizing Moss and Encoder Pro.

• CMS 1500 and UB-04 filing procedures.

• Medical Law and Ethics guidelines.

• Medical Terminology.

• Anatomy and Physiology all Body systems.

• Microsoft Office.

• Medical Coding Applications utilizing Ingenix’s Encoder Pro Software.

• Extensive supervisory and leadership experience.

• Over 20 years of progressive customer service experience.

• Excellent written and oral communication skills.

Professional Experience

Practical Training

Medical Billing and Coding Internship

Express Medical Billing


• Followed up on open insurance claims.

• Ensured Medicare and Medicaid payments.


Algonquin Golf Club

Webster Groves, MO

9/2006 to Present

• Provide high quality customer service and satisfaction.

• Interact productively and successfully with a diverse group of employees to ensure customer satisfaction.


Gravois Grill

Fenton, MO

1/2003 -9/ 2006

• Team Leader for the servers’ crew.

• Coordinate and plan employees’ shift schedules.

• Organize and paying attention to detail to execute banquet menus.


Depot Café

Pacific, MO

2/1999 - 10/2003

• Supervise servers.

• Shift Scheduler.

• Lead Banquet and Menu Planner.

• Handled all aspects of catering.

Assistant Sales Manager

Faust Cultural Heritage Foundation

Chesterfield, MO

3/1996 - 5/1999

• Manage project schedules and deadlines.

• Coordinator of special events.

• Prioritize inventory-handled stock

• Generate accounts payable and receivable statements.

• Identify and implement strategies to increase sales.

References available upon request

Contact this candidate