Human Resources Director/Manager

PATRICIA (Patti) HOWELL, SPHR

***** ***** **** ******, ******* CA 951-***-**** 760-***-****

Career Objective: As a result of my recent relocation from San Diego County, I’m interested in securing a challenging Human Resources Management position in Riverside County, where my experience, enthusiasm, innovation, creativity, and contributions would be an asset to your organization.

Career Summary:

An accomplished Human Resource leader & effective manager/supervisor offering over twenty years of tremendous success in HR (in both private & public sector employers). Employee focused with a proven record in building positive relations at all levels of the organization. Ensure consistent and fair applications of HR policies & practices resulting in a flawless legal record for my employers. Management member on the Labor Management committee and Meet & Confers. Developed a successful HR department from the ground floor for a prominent North County Medical Group in the beginning of my career. Provided and directed HR services for 33 Library branches during my County of San Diego employment. Appointed to and served on the Professional Practice council during my employment with Palomar Pomerado Health System. Assisted with the creation of an employee web-based On-Boarding program, reducing training costs, and increasing the continuity of information provided to new hires. Oversee department payroll to ensure timely and accurate processing. Received honorary Hall of Fame award in 2010 for outstanding customer service in Human Resources.

Professional strengths include:

• 11Years of Public HR Management experience in a Union Environment (SEIU Labor Union)

• 10 Years of HR Management experience in the Medical field: Medical Group & Hospitals

• Promoting Positive Employee Relations Safety, Workers Compensation & Risk Management

• Federal & State Employment Law Knowledge Diversity Management

• Managerial Support & Business Partner Supervision, Training, Mentoring & Development

• Problem Solving Recruitment & Selection

• Performance Management Change Management & Process Improvements

• Team Building & Leadership Position control monitoring

• Driving Employee Engagement Develop & Analyze HR Reports

• Project Management Policy Development

• Administering Employee Leaves Counsel & support management & employees

• Assisting with preparation for negotiations Management Advisor & influence decisions

• Conducting salary & compression audits Time Management & multiple assignment managing

• Conduct employee investigations, prepare formal report with findings and recommendations for the Appointing Authority, assist with grievance process, advisor on discipline & dismissals, prepare disciplinary documents, represents organization at various hearings.

PROFESSIONAL HR EXPERIENCE

COUNTY OF SAN DIEGO – Department of Housing and Community Development

Senior Departmental Human Resources Officer, March 2007 to March 3, 2011

Successfully direct & administer all HR activities for the Department of Housing & Community Development. Developed a leadership academy for supervisors & managers to enhance skills. Conduct timely &thorough investigations and make recommendations to the Appointing Authority for corrective action. Created a web-based orientation to improve the continuity of information, increase efficiency by freeing up supervisor’s time, and reduce costs. Represent management on the Labor Management committee and Meet and Confers. Reduced Worker’s Compensation claims and expenditures by 50% through employee education and ergonomic adjustments. Effectively handle personnel issues. Increase timely Performance Appraisals to 100%. Direct and administer various leaves including but not limited to FML, PDL, Jury Duty, Bereavement, Compulsory Leaves, Administrative Leaves, Leave Without Pay, Military Leaves, Medical Leaves etc.

COUNTY OF SAN DIEGO – Department of General Services

Departmental Personnel & Training Administrator, June 2003 - March 2007

Successfully directed all HR activities for an Internal Service Fund (ISF) with multiple business units including, Fleet, Real Estate, Project Management, Administration, Mail Services, Document Services, and Maintenance. Developed a successful Employee Recognition Program to recognize good performance and increase morale. Developed broad-banded classifications and bracket criteria to provide a more effective pay system, and to promote employee development. Developed and presented various trainings. Prepared and presented several formal disciplines before the Commission, all cases were presented successfully and upheld by the Commissioner. Assisted with a successful Re-organization & Rightsizing of the Internal Service Fund . Management representative on the Labor Management Committee. Supervised HR, Payroll & Safety employees. Assisted with the coordination of Drug Testing (OMNIBUS POOL, DOT REQUIREMENT).

COUNTY OF SAN DIEGO – County Library

Departmental Personnel Officer III, July 2001 – June 2003

Successfully directed all HR activities for 33 San Diego County Library branches. Represented Appointing Authority in various HR related activities. Supervised HR staff & payroll.

COUNTY OF SAN DIEGO – Department of General Services

Departmental Personnel Officer II, June 2000 - July 2001

Hired into the County of San Diego as a Journey Level HR Officer. Successfully handled employee relations, workers compensation, recruitment and selection, preparing disciplinary documents, preparing and attending Skelly conferences, preparing and presenting formal discipline cases before the Commission, policy development, represent the Appointing Authority in various HR activities, provide employee training, handled compensation and benefits, conducted salary surveys, HR advisor to management and supervisors. Supervised HR & payroll staff. (OMNIBUS POOL, DOT REQUIREMENT).

PALOMAR POMERADO HEALTH SYSTEM

Human Resources Manager/System Recruiter, October 1996 – June 2000

Provided broad range of HR Management services to a customer base of 1600 employees, and 2 hospital locations (Escondido & Poway). Supervised HR staff and QA nurse. Experience with JCAHO audits & compliance.

GRAYBILL MEDICAL GROUP INC.

Human Resources Manager, October 1990 – October 1996

Developed a successful HR department from the ground floor for a prominent North County Medical Group. Directed & administered all HR related activities for the Medical Group and the Management Services Organization (MSO) serving various San Diego County locations. Assisted with the transition of all the HR activities as a result of a Merger between Graybill & Palomar/Pomerado Health Systems (PPHS) in 1996. Responsible for Physician and Professional staff’s credentialing & point of contact for credentialing audits. Developed Safety Programs including Injury & Illness Prevention Plan, Exposure Control Plan, & Hazardous Communication & staff training to comply with newly implemented OSHA standards. Appointed & served on the Professional Practice Council at Palomar Hospital. Supervised staff.

EDUCATION & CERTIFICATIONS

UNIVERSITY OF PHOENIX San Diego, CA

Bachelor of Science (BS) in Business Management, 1997

HR Designations/Certificates:

SPHR (Senior Professional in Human Resources)

HR Certificate in Human Resources Management (UCSD Extension) 1994

Discipline Case Advocacy

Advanced HR Certificate Program, COSD

Affiliations:

Society for Human Resource Management (SHRM)

International Public Management Association (IPMA)

Housing Authority Human Resources Consortium (HAHRC)

Computer Skills:

Microsoft Office, Neogov, People Soft, Kronos Timekeeping, Learning Management System (LMS), Sharepoint

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