Customer Service Sales

Elizabeth Reis

**** ******** ****** ***** ******** CITY, TX 77459 PHONE 832-***-**** EMAIL

************@*****.***

WORK EXPERIENCE

Customer Service Rep (CSR) / Teller

Dec 2008 – Jan 2012

WELLS FARGO, HOUSTON, TX

• Ensure proper accountability of money, Clerical Duties

• Office Duties such as answering phones and assisting customers with problem

• Provided teller transaction quality and efficiency to customers who prefer face to face interaction with the bank, Going above and beyond to provide customers with consistent excellent customer service

• Exceeding or meeting monthly referral goal of sales products, extensive knowledge of banking products and familiarity with banking environment

• Providing account reviews with customers, consisting of print outs of account statements

• Performing customers’ requests of account changes such as address changes or ordering of checks

• Working in a fast paced office environment

Teller Feb 2005 –Nov 2007

JP MORGAN CHASE, SUGAR LAND, TEXAS

• Provide excellent customer service while performing Clerical

Duties

• Receive incoming and prepare outgoing cash shipments

• Remaining up to date on banking products and training

• Exceeding referral sales goal requirement

• Building customer relationships and prospective business referrals

• Attending on sites with personal bankers, selling account products and assisting in opening of new accounts

Customer Service Associate

Feb 2002 - Jun 2006

JC PENNEY, SUGAR LAND, TEXAS

• Maintain overall appearance of store

• Provide customer with outstanding customer service

• Use of cash register, balancing cash drawer, processing new credit card applications

• Help with seasonal displays on sales floor, Assisting visual team in floor presentation

• Stocking floor with new merchandise

• Responsible for leading clean up teams

• Help train new associates

EDUCATION

• University of Houston Victoria, College of Business, Sugar Land, Texas

• Major: Business Administration / Marketing

• Currently Attending / Senior Year

Graduation date: May 2013

SKILLS

Fluent Computer and Office Skills

Microsoft Word, PowerPoint, Outlook, Excel.

Contact this candidate