Management

Qualifications Summary

Top Producing Senior Executive with broad-based experience in the fields of sales, account management, and business operations. Excels at acquiring new accounts, building territories and driving multi-million dollar sales growth. Possesses superior interpersonal skills coupled with proficiency in leading and mentoring extremely productive sales teams. Shows competency in developing marketing plans, strategies and consultative selling techniques to exceed corporate target goals. Accustomed to forging win-win relations with diverse clients by providing innovative solutions while ensuring utmost satisfaction. Highly motivated, enjoys challenges and able to multitask in a competitive, fast-paced environment with dedication to superior service.

Core Competencies

- Territory Growth and Account Management

- Sales Action Plans and Development

- Marketing Campaigns and Promotions

- Consultative and Solution Selling

- Strategic Market Positioning

- Outstanding Customer Service and Relations

- Presentation, Negotiation and Closing Skills

- Proposal Generation and Execution

- Conflict Resolution and Decision Making

- Effective Verbal and Written Communication Skills

Professional Experience

COUNTRYWIDE FINANCIAL - (2000–2008)

Once recognized as the nation’s largest mortgage lender specializing in mortgage banking, loan servicing and securitization.

Senior Account Executive, Wholesale - San Diego, CA 2008

Performed sales forecasting and strategic planning to ensure the sale and profitability of products or services while analyzing business developments and monitoring market trends. Regularly interacted with customers to provide information in response to inquiries as well as to deliver high-impact, informative presentations regarding products. Aggressively prospected leads to build a substantial sales funnel generated by marketing, cold calling, regular communication, appointment setting and meetings.

Senior Vice President - Nevada and Central California 2007

Directed and coordinated daily territory operations focused on sales and business development with three branches strategically located in the key regions of Nevada and Central California. Assumed full responsibility for new product rollouts, key account management, customer relationship development, contract negotiations, and operational fulfillment. Administered P&L and budget activities to fund operations, maximize investments, and increase efficiency. Spearheaded, trained and mentored 125+ employees to achieve maximum performance levels. Served as primary point of contact for market sales managers, center fulfillment managers and account executives assigned across Nevada and Central California. Responsible for the implementation and tracking of sales disciplines and the execution of marketing campaigns to ensure objectives were met as they pertained to overall company vision and direction.

Achievements:

- Fostered positive working environment to improve operational efficiency, productivity and processes that significantly optimized cost structure

- Obtained significant base volume growth within four months with inspirational leadership

- Established and implemented organizational disciplines that supported the region’s incremental and annual revenue growth and expense management policies

- Accountable for more than $1,000,000 in final credit signing authority within the region

- Instrumental in stabilizing at risk territories and promoting growth within two key regions

- Conceptualized and implemented innovative sales plans for mortgage products focusing on production and managing operational functions within designated metropolitan areas

Center Fulfillment Manager - Las Vegas, NV 2006

Provided expert oversight and guidance to end-to-end fulfillment activities to ensure accountability of credit-quality production. Initiated the development and implementation of policies and procedures that surpassed corporate goals and objectives. Hired and trained center personnel and oversaw personnel processes, including performance appraisals. Maximized productivity and customer satisfaction by effectively managing credit quality, directing financial performance and ensuring strict compliance with state and federal laws.

Achievements:

- Promoted to Senior Vice President of Nevada and Central California after one year for consistent demonstration of high-degree levels of commitment, motivation and professionalism

- Achieved top performing operations income by elevating revenue while significantly reducing costs

- Optimized efficiency, increased productivity and expanded customer base within the branch

- Ranked as a “Top Branch” by establishing a quality-centric, productivity-driven and change-readiness mindset within the organization

- Attained the top market share percentage within customer base in the region

- Earned the highest customer service feedback in the division month over month

- Recognized as the center’s Senior Credit Officer with signing authority up to $650,000

Senior Account Executive, Wholesale - Las Vegas, NV 2002–2005

Carried out field sales duties while growing territory market share and entrenching brand loyalty among potential and existing customer bases. Demonstrated keen expertise in company product offerings, including its comparative positioning with market competition. Promoted products and services as the key company representative during regional and local trade shows. Solidified business partner relationships by making calls, participating in customer functions and presenting lending seminars.

Achievements:

- Recognized as the “Top Unit Producing Account Executive” in the company year over year

- Received multiple “Platinum Producer” awards and honored as among top sales personnel in the organization

- Positioned as the “Number One Account Executive” company wide in 2004 and 2005 for overall efficiency and production; generated $750,000,000 in loan production for year 2005

- Regarded as the “Top 2 Revenue Producing Account Executive” within the entire division in 2004 and 2005

- Realized top market share percentage within customer base in the region

Production Coordinator - Las Vegas, NV 2000–2002

Offered innovative home loan solutions that help empower the success of broker Business Partners as well as an outstanding customer service to all loan contacts from initial through closing. Served as a liaison between the Wholesale Loan Center and Business Partners.

Education

BACHELOR OF SCIENCE IN HOTEL ADMINISTRATION

Emphasis in Hospitality Management

- University of Nevada, Las Vegas, Las Vegas, NV: 2000

Community Involvement

Registered Volunteer, Make a Wish Foundation, Rady Children’s Hospital and Volunteer San Diego

Contact this candidate