Joshua E. Roston
Baldwin, New York 11510
[516] 665-8372 or [631] 398-7378
******.******@*****.***
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Education:
NYC College of Technology Green Maintenance for Buildings Program 2011
300-hour Facilities Maintenance Certificate Training offers:
Janitorial Energy Efficiency Building Systems
Simple Home Repairs Principles of Electricity Plumbing
Blueprint Reading Door/Window Construction HVAC
Certificates include:
• Green Cleaning Basic Certificate
• Industrial Floor Care Certificate
• Green Maintenance for Buildings Certificate of Completion
• Asbestos Awareness Certificate & OSHA 10: General Safety Certification
Post University Psychology & Philosophy
Professional Experience:
AAAI Certified Personal Trainer: Evaluated clients' physical fitness and provided one-on-one fitness instruction tailored to their specific needs.
Technical Support Representative: Communicated effectively with customers on the phone to identify problems and develop solutions on basic Cablevision A/V technologies in order to meet their high standards of Optimum Service, as well as resolve billing issues and general customer inquiries.
Customer Service Representative: Provided customers with answers to questions or concerns regarding products, billing, etc. Collected payments and handled all customer request and inquiries professionally and with the utmost courtesy and respect.
Business Development Representative: Responsible for developing leads for prospective members, providing information to prospective members, and enrolling new members. Assisted management in meeting membership and financial objectives.
Paralegal Intern: Responsible for document organization and management, trial preparation and deposition preparation work.
Mortgage Representative: Assisted customers via phone with both internal and external inquiries regarding their manufactured housing, home equity, consumer finance or home improvement account.
Employment History
LA Fitness / Gold’s Gym Certified Personal Trainer 2009 - 2010
Cablevision [w/ Ranstad Temp Agency] Technical Support Representative 2008 – 2009
Purity Products Customer Service Representative 2008
Bally Total Fitness Business Development Rep. 2007 – 2008
1st Capital Mortgage Mortgage Representative 2008
James E. Tonner Associates Paralegal Internship 2007 - 2008
Professional References
Annette Turner 347-***-****(worked with @ wal mart)her current title: Medical Billing w/ Quest Diagnostics in Garden City.
Kelly Ann Cook 646-***-****(worked with @ Cablevision)her current title: Bank Teller w/ Sun Trust Bank in NYC.
Calvin Patterson 718-***-****(worked with @ City Technincal College)his current title: Director of Green Maintinence Program w/ City Tech.
Jaiden Gene James 516-***-****(worked with @ LA GFitness)his current title: Musician and Writer in LA California.