Project Manager

JOHNNY CHENG

** ********** *******, *******, *** Jersey 07055

973-***-****

************@*****.***

Industry Preferences: Corporate Retail | Retail Management

QUALIFICATIONS PROFILE

Self-starter and highly motivated professional, offering extensive experience in retail management, administrative support, and customer service. Proactive leader, committed to demonstrating ingenious hands-on performance in implementing quality standards to drive outstanding results. Exemplify exceptional written and verbal communication aptitude and strong work ethic to effectively establish and cultivate solid business partnership with clients. Recognized as key contributor in handling multiple tasks while ensuring customer satisfaction. Display eagerness to continuously grow and improve knowledge of business fundamentals. Extremely effective in fast-paced and stressful situations.

AREAS OF EXPERTISE

- Leadership and Teambuilding

- Retail Sales and Merchandising

- Strategic Planning

- Budget and Inventory Control

- Sales Goals and Action Plans

- Business Development

- Rapid Conflict Resolution

- Outstanding Customer Relation

- Time Management

- Organization and Analytical Abilities

EDUCATION

BACHELOR OF SCIENCE IN FINANCE (2009)

Rutgers University School of Business - Newark, NJ

Coursework in International Business, Business Law, and Organization Behavior

PROFESSIONAL EXPERIENCE

Executive Assistant Manager, Walgreens - Oakland, NJ Nov 2003–Present

- Demonstrate adeptness in completing all assigned tasks in an efficient and systematic manner to ensure smooth flow of daily work activities.

- Accomplish diverse roles including carrying out daily KPI reports, supervising vendor orders, as well as organizing inventory and stockroom and forecasting inventory for future sales and ads through assessment of historical information.

- Take charge in assigning employee tasks; reinforce pharmacy with their daily activities as needed.

- Systematically merchandise store floor and assume responsibility in handling cash while ensuring delivery of quality customer service to optimize client satisfaction.

- Preside over hiring and training of new employees; manage schedules of an average of 20 staff.

TECHNICAL SKILLS

Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook); IBM AS400

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