Information Technology Assistant
Resume:
CURRICULUM VITAE
Geraldine Nekesa Wakoli
Elk Grove CA, 95624
Tel: 916-***-****
E-mail: ********@*****.*** , ********@*****.*** .
CAREER OBJECTIVE:
Seeking a position to utilize my skills and abilities within an organization that offers professional growth while being resourceful, innovative and flexible.
PROFESSIONAL QUALIFICATIONS:
- Cisco Certified Networking Associate (CCNA) – April 2008
- BSc. Information Technology - JKUAT - July 2007.
TECHNICAL SKILLS:
- Network: IPX, TCP/IP, LAN/WAN Topology, Fiber Optic upgrades, installations and configurations.
- OS: UNIX, Windows 2003/2008 server, Win XP, Win 7, Mac OS, Active Directory
WORK EXPERIENCE:
June 2009 – Present: Kenya Revenue Authority (KRA), Eldoret Kenya
Systems Support Analyst
Responsibilities:
-Assisting, supporting and training business users in day-to-day operations of all ICT systems in use.
-Supporting and maintaining all ICT systems in use.
-Installing ICT infrastructure equipment and services to designated places.
-Receiving technical support requests such as for a LAN, WAN and/or equipment required by the business or administrative functions of KRA.
-Software installation and troubleshooting.
-Network setup, maintanence and administration.
Jan 2008 – March 2009: Kenya Railways Corporation (KRC), Nairobi Kenya
Accounts assistant
Responsibilities:
-Data entry and processing of financial data i.e. payment journals and receipts
-Using the Navision software program.
-Accounts analysis and reconciliation i.e. monthly revenue accounts of staff.
-Bank reconciliation.
-Cashbook preparation.
-Data recovery.
.
Oct 2007 – Dec 2007: Adept Technologies, Nairobi Kenya
Data Analyst
Responsibilities:
-Market research on business process outsourcing
-Data analyzing and processing.
-Customer relation management.
-Telemarketing advisory on company services and products.
-User support.
July 2007 – Sept 2007: The Embassy of The United States of America, Nairobi Kenya
Student Outreach Volunteer
Responsibilities:
-Market research and report writing.
-Identifying and analyzing reports on trade, joint venture and other investments opportunities.
-Supporting IT and E-Commerce based initiatives..
May 2007 – July 2007: Kenya Electricity Generating Company (KENGEN), Nairobi Kenya
Campus intern
Responsibilities:
-IT user support.
-Hardware and software maintenance.
-Network configuration and installation.
-Telecommunication services and telephone servicing.
-System development.
EDUCATION HISTORY:
Mar 2008 – April 2008: Cisco Certified Networking Associate (CCNA)
Major academic highlights:
- Networking Essentials
- Routing and Switching
- LAN, WAN, and VLAN configuring
May 2003 – July 2007: Jomo Kenyatta University of Agriculture and Technology (JKUAT)
Bachelor of Science Degree in Information Technology
Feb 1999 – 2002 Nov Lugulu Girls’ High School
Kenya Certificate of Secondary Education (KCSE)
Attained mean grade B-
SPECIAL TRAINING COURSES ATTENDED:
- 8th Strathmore University ICT Conference. Managing and Measuring ICT in Business and Education –
8th Sep, 2007. Awarded a Certificate of attendance
- Certificate of Appreciation for the service as a student outreach volunteer at the US Embassy
Awarded by the Counselor Commercial affairs. (2007)
- Micro-Finance and entrepreneurship program, AISEC Strathmore University
Awarded a certificate of attendance. (2007)
- Certificate of service awarded by the electoral commission of Kenya (ECK) for the service as a polling
clerk during the referendum. (2005)
- First Aid Course by St. John’s Ambulance – Awarded a Certificate of completion. (2001)
REFEREES:
1. Mr. Joseph W. Wambati,
Deputy Commissioner,
Information Communication Technology Dept,
Kenya Revenue Authority,
P.O Box 48240 – 00100,
GPO Nairobi.
Kenya.
Tel: +254-***-***-*** Email: *********@*****.*** .
2. Sharon Ongadi
Program Assistant CGIAR Gender & Diversity – Award Program
2222 Eucalyptus Avenue
Long Beach, CA 90806
Tel: 562-***-****
*******@*****.***, *.******@*****.***
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