Customer Service Medical Billing

Renee Uchwat

Schaumburg, IL ***** Cell: 847-***-**** Home: 847-***-**** Email: ************@*******.***

Medical Front Office Medical Billing Workers Compensation

PROFILE

HIPAA Regulations knowledgeable, ethics and professionalism

Medical Education Medical Billing Certificate, MediSoft Certificate

Dependability Reliable, responsible, resourceful, and fulfill obligations

Initiative Unwavering willingness to take on responsibilities and challenges

Customer Service Project professional company image when working under pressure

Technical Skills Internet Savvy, Microsoft Office, Citrix, Risxfacs, Typing Speed: 35 wpm

Workers Compensation Claims Top performing claim specialist surpassing daily quota by over 30%

EDUCATION

Medical Billing and MediSoft Certificates-Allied Business School, Laguna Hills, CA

SKILLS SUMMARY

Medical Billing & Technology Training:

• Explanation of Benefits (EOB)

• Managed Care; PPO and HMO

• Medicare, Medicaid, TRICARE

• Claim Cycle and Collection Strategies Medisoft Software Training:

• Entering Payments and Adjustments

• Scheduling and Setting Up Appointments

• Creating Claims, Statements, and Reports

• Entering Patient Information and Charge Transactions

EMPLOYMENT HISTORY

Genex Services, Inc. - Schaumburg, IL

EDI Resolution Specialist, 2008 to 2011

• Compared workers compensation claim form to what was reported

• Ensured that payment and services were paid and administered correctly

• Processed over 550 claims per day, surpassing quota by over 30% daily on a daily basis

• Emailed insurance companies to make sure that the claims were billed correctly, if not billed correctly then took necessary corrective action

Career Break - Schaumburg, IL

Pursuit of Personal and Educational Goals, 2006 to 2008

• Successfully completed the Medical Billing and MediSoft Courses

Bed Bath and Beyond - Schaumburg, IL

Customer Service, 2006 to 2006

• Facilitated payment process by tendering cash, check, and credit card payments

• Registered customer’s orders by efficiently scanning customer’s items and hand keying as necessary

Americlean - Schaumburg, IL

Customer Service, 2002 to 2004

• Answered questions and provided information on products sold

• Assisted customers in locating products and making purchasing decisions

Aspen Air - Schaumburg, IL

Customer Service, 1999 to 2002

• Maintained a clean and presentable cashier station, in addition to inspecting the surrounding areas and ensuring cleanliness

Medical Association of Billers

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