Customer Service Administrative Assistant
Resume:
Neyda Perez
***** ** * ** ****** # *** Miami FL, 33172
Experience
December 2010- Mayo 2011
AIT Worldwide Logistics
Ocean Export Coordinator/ Customer Service
• Preparation of export documentation such as Bill of lading, Letter of Credit
• SED transmission
• Communicating with overseas agent and Ship Lines
October 2008-August 2009
DHL Global Forwarding
Ocean Export Coordinator/Costumer Service 3M Account
• Generation of bill lading, and shippers export declaration for Panama, Brazil, Chile, Jamaica, Suriname, Barbados, Guatemala, and the Dominican Republic.
• SED transmission.
• In charge of tracing, shipping, and forwarding of freight.
• Document preparation for bonded cargo (7512).
Successfully completing all jobs by time requested including billing, filing cutting checks.
Approving invoices or vendors and brokers.
Communicating with overseas agents, Ship Lines and Internal office Worldwide.
August 2005-October 2008
Agility Logistics Inc
Air and Ocean Export Coordinator / Customer Service
Actively supervised a special account dealing with customers in Panama.
Responsible for tracing, shipping, and forwarding of their freight.
In charge of receiving and verifying invoices, certificate of origin, shippers letters of instruction, with suppliers.
Customer service for clients, suppliers, and agents in Panama.
Preparation of export documentation such as bill of lading, airway bills, shippers export declaration, and letters of credits.
SED transmision
Billing and Filling.
Supervised warehouse inventory and verified proper shipment segregation.
Quotation and Inland freight.
Accountable for pick-up, in and out, and delivery.
Managing warehouse receipts.
2002-July 2005
Cotecna Inspection
Price Analyst / Contract Assistant
Operational responsibility for collateral management and related activities.
Implementation of all procedures related to collateral management execution.
Market monitoring and marketing business development.
Ensuring strict observance of procedures and audit in the field and office.
Rich management.
Perform internal audit to verify the financial accounting, administrative, operational, and other group procedures.
Develop and define internal audit plans including checklists, audit reports, etc.
As necessary to fulfill the function.
Perform follow up reviews of internal audits leasing with local general finance management as necessary.
Liaise with senior management at head office regarding effectiveness of procedures and written instructions and assisting those department in defining procedures.
Develop and write audit reports for presentation to the corporate management committee and or Group Board of Directors as appropriate.
2001-2002
Diamond Air Freight Inc
Human Resource / Administrative Assistant
Processing documents to obtain Employees US customs and Airport ID`s
Scheduling appointments of applicants with the HR director.
Processing enrollment and termination of forms of employees.
Entering all employees information in data base.
Maintain personal contact with all personnel.
Education
2001-2003
Miami Dade Community College
1983-1988
B.A in Psychology
University of Havana
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