De’Ana Carson
*****.*****@*****.***
RETAIL SALES
Overview I have experience in managing a fashionable establishment. An energetic retail representative with the motivation to maintain customer satisfaction and contribute to the company’s success. Areas of skill include:
• Exceptional customer service
• Demonstrates excellent communication skills
• Organized with attention to detail
• Energetic work attitude
• Creates environment that makes work rewarding, fun, and enjoyable
• Computer literacy • Highly competitive
• Creative with problem solving skills
• Ability to work in a fast paced environment
• Goal-orientated
• Demonstrates high integrity
• Excellent comprehension and retention.
Employment
Abercrombie & Fitch, Waco, TX & Los Angeles, Ca September 2011- Present
ASSISTANT STORE MANAGER
• Merchandised the store based on fashion season.
• Executed floorsets and updates timely and to company standard
• Recruited, trained, and scheduled non-management staff.
• Managed the sales floor to ensure the best possible customer service.
• Assist the Store Manager
• Directed and organized store inventory
Abercrombie & Fitch, Waco, TX July 2011- September 2011
MANAGER IN TRAINING
• Learned and utilized management skills for all aspects of a store through the training process including loss prevention, recruiting, store operations, and merchandising.
Abercrombie & Fitch, Waco, TX May 2011- July 2011
SALES ASSOCIATE
• Provided excellent customer service.
• Assisted customers on the sales floor as well as over the phone.
• Frequently organized and inventoried products in the stock room.
• Replenished the sales floor daily
• Maintained visual standard
Education Baylor University, Waco, TX : August 2011
Bachelor of Education in Health and Human Performance
• Baylor Track and Field
• All-American in Track and Field
• Big 12 All-Conference