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Customer Service Sales

Location:
United States
Posted:
June 17, 2012

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Resume:

De’Ana Carson

**** *** ***, *** *******, CA

323-***-****

*****.*****@*****.***

RETAIL SALES

Overview I have experience in managing a fashionable establishment. An energetic retail representative with the motivation to maintain customer satisfaction and contribute to the company’s success. Areas of skill include:

• Exceptional customer service

• Demonstrates excellent communication skills

• Organized with attention to detail

• Energetic work attitude

• Creates environment that makes work rewarding, fun, and enjoyable

• Computer literacy • Highly competitive

• Creative with problem solving skills

• Ability to work in a fast paced environment

• Goal-orientated

• Demonstrates high integrity

• Excellent comprehension and retention.

Employment

Abercrombie & Fitch, Waco, TX & Los Angeles, Ca September 2011- Present

ASSISTANT STORE MANAGER

• Merchandised the store based on fashion season.

• Executed floorsets and updates timely and to company standard

• Recruited, trained, and scheduled non-management staff.

• Managed the sales floor to ensure the best possible customer service.

• Assist the Store Manager

• Directed and organized store inventory

Abercrombie & Fitch, Waco, TX July 2011- September 2011

MANAGER IN TRAINING

• Learned and utilized management skills for all aspects of a store through the training process including loss prevention, recruiting, store operations, and merchandising.

Abercrombie & Fitch, Waco, TX May 2011- July 2011

SALES ASSOCIATE

• Provided excellent customer service.

• Assisted customers on the sales floor as well as over the phone.

• Frequently organized and inventoried products in the stock room.

• Replenished the sales floor daily

• Maintained visual standard

Education Baylor University, Waco, TX : August 2011

Bachelor of Education in Health and Human Performance

• Baylor Track and Field

• All-American in Track and Field

• Big 12 All-Conference



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