Customer Service Medical Assistant

Location:

Mesa, AZ, 85202

Salary:

10.50-14.00

Posted:

July 04, 2012

Contact this candidate

Resume:

OBJECTIVE

To obtain and pursue a position in the Front or Back office as a Bilingual Medical Assistant where I can utilize my skills, experience and training that I have obtained from Everest College Phoenix-Mesa.

SUMMARY

Bilingual, multi-tasker, honest, hard worker, reliable, fast learner, always up to learning new things every day.

SKILLS

• Customer service

• ICD-9 and CPT coding

• Vital signs

• Venipuncture

• Pediatric growth charts

• Ear irrigation

• Wound cleaning

• Suture removal

• Collecting throat culture

• Patient scheduling/ charting/ Filing

• Instrument wrap and auto clave

• Pelvic/ rectal tray set up

• First aid

• Injections

• CPR certified

• Urine analysis

• Medisoft

• Word/ Excel/ PowerPoint

• Typing 45 WPM

• Transcriptions

• Faxing

• Front desk/ phone Etiquette

• HIPAA/ OSHA certified

• Glucometers

• Hemoccult Censa Test

• EKG

• Insurance verification

• Chart prep

• Terminology

• Surgical Scrub and Glove

• Capillary Collection

• Breast/ testicular self exam

• Electronic Health Records (EHR)

• Assist in pap smear

• Assist in biopsy

• Dexa, bone density testing

• PAD, peripheral artery disease testing

• Venous extremity testing

• Allergy testing

EXPERIENCE

Palo Verde Clinic, Chandler, Arizona April 19, 2012 – Present

Front office medical assistant- collect copays, deductibles and balances, customer service, answer incoming calls, schedule new patients, verify insurance, and check patients in, count all the money at the end of the day, make deposit slips

Back office medical assistant- give injections, make referral forms for patient, and check patients out, schedule future appointments, electronically send medication to pharmacy, perform DEXA, PAD, and Venous tests on patients, fill out lab slips, perform EKG’s, call patients on results

Palo Verde Clinic, Chandler Arizona March 21, 2012- April 17, 2012

Extern- room patients, take vitals, give injections, verify insurance, give injections, answer phone calls, schedule new patient, call patients on results, make referral forms for patient, collect deductibles, copay’s and balances.

Carne Express Mexican Grill, Mesa, Arizona September 2011 – March 21, 2012

Shift Supervisor- Maintain staff and store, perform opening and closing

paperwork, inventory, handle customer concerns and supervise 8+ employees.

Carl’s Jr., Gilbert, Arizona April 2011 to March 2012

Shift Supervisor- Customer service, cash handling, deposits, maintain

staff and store, perform closing procedures, record cash in restaurant

paperwork, inventory, handle customer concerns and supervise 6+ employees.

El Pollo Loco, Gilbert, Arizona May 2007 to April 2011

General Manager/ Shift supervisor- Maintain staff and store; perform

opening and closing paperwork, inventory, and employee schedules,

hiring procedures, train new employees and delegate responsibilities.

EDUCATION