Customer Service Medical
Resume:
DEBORAH K. HOLLOWAY
**** ******* ****, ************, ** 46224
dholloway410@yahoo.com_
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Experienced Medical Records Assistant/ROI Specialist/Receptionist/Inventory Clerk
Professional Profile:
Experienced Medical Records Assistant, proficient in Medical Terminology, Skilled in release of information and Maintaining records with attention to detail, auditing and facilitating chart location. Adhering to Professional policies, procedures, federal and state requirements.
Key Skills & Qualifications:
• Professionalism
• Excellent Customer Service
• Proficient in Medical Terminology
• Microsoft Word, Outlook, Excel, Access
• RIS, PACKS
• Filing/compiling data
• Release of information
• Answering phones (recording & routing messages
• to the appreciate person)
• Inventory Clerk
• Typing 40+ wpm
Work Experience:
Office Team Indianapolis, IN 46250
Administrative Assistant - Call Center 03/2012 – 5/2012
• Make calls – collect data – fax/mail request information
SOLIS Women’s Health Carmel, IN 46032
Medical Records File Clerk/ROI/Digitizer 11/2011 - 2/2012
• Locating and retrieving files
• Scanning reports & x-rays to computer
• Answering phone calls for release of information
• Printing x-ray images
Office Team Indianapolis, IN 46204
Medical Records File Clerk 02/2011 - 11/2011
• Locating and retrieving patient files for upcoming doctor visits
• Answering phone calls for release of information
US Dept. of Commerce Bureau of Census Indianapolis, IN 46250
Census Enumerator 04/2010 – 8/2010
• Locate and visit areas to collect data (phone and or in person) for 2010 US Census
Lakeview Manor Indianapolis, IN 46224
Payroll Coordinator/Resident Trust Clerk 01/2009-09/2009
• Enrolled employees into Thumbprint Time clock, downloaded/calculated time
• Ordered/delivered office supplies
• Handled resident trust accounts and petty cash account
Medical Records Assistant 11/2005-01/2009
• Compiled/filed medical records. Data entry/retrieval
• Type correspondence/reports Audit records
• Prepared/maintained records for new admits, photographed pts.
• Compiled statistical data, such as admissions, discharges and deaths.
• Created armbands/chart labels and patient’s door name tags.
• Relief receptionist (multi line phone system)
CNA 07/2001 – 11/2005
• Assisted patients with AM care on skilled wing of nursing home.
Deborah K. Holloway continued
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Shannondale Assisted Living Center Knoxville, TN 37909
CNA 11/1995-6/2001
• Assisted patients with AM care.
Education & Training:
Thomson Education Direct
Medical Office Assistant
TN Technology Center at Knoxville
Medical Terminology
IN Vocational Technical College
Business & Secretarial Studies
Horace Mann High School
Business & Secretarial Studies
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