Manager Human Resources

MARY BETH ZAKRZEWSKI

*** **** ******, ***. *-** | West Conshohocken, PA 19428 | 215-***-**** | *******@*****.***

Professional Qualifications

Eight years of Human Resources experience with exposure to hotel and gaming mass recruitment, on boarding processing, employee relations, training, payroll, and benefits administration.

Computer skills: Proficient in Microsoft Office 2010 HRMS Systems knowledge: ● People Soft ● ADP HRB ● WinTeam Applicant Tracking Systems Knowledge: ● Hyrell ● Virtual Edge ●Taleo ●Unicru ● Talentbank

Education: Temple University Bachelors of Science Hospitality Management, 2005

Professional Experience:

Valley Forge Casino Resort Employment Manager August 2011 – Present

• Managed staffing and liscensing process for over 1000 positions within the casino resort’s 25 departments for the opening of the Casino Resort which includes 2 hotel towers of 246 rooms, 7 Restaurant Outlets and a Nightclub.

• Coordinated and executed over 20 career fairs to yield nearly 800 qualified employees

• Direct responsibility of on-boarding, inclusive of New Hire Orientation and pre-employment processes such as licensing, background checks, drug testing and reference collection.

• Project manager of ADP’s HRB and Virtual Edge implementation team.

• Designed 2 Recruitment and Applicant Tracking Systems for the company – sole administrator if these systems.

• Created Staffing guide which tracked all onboarding steps in lieu of having a functioning HRMS systemat time of mass recruitment.

• Partner with hiring managers to create job descriptions; managing hiring process, Manage job postings, Candidate screening, interviewing, presentation, selection, offer, negotiation, closing and administrative components involved in the sourcing

• Developed high-end business strategy and have a network list for sales, marketing and recruiting.

• Facilitated training workshops related to New Leaders On-boarding and Hiring Manager Excellence.

• Designed programs for management on structured behavioral interviews and assessments in accordance with brand interviewing and selection strategy incorporating the Customer Service behaviors.

Allied Barton Security Services Benefits Specialist January 2010- July 2011

• Monitor and maintain 125 vacation plans for 55,000 employees through extensive contact with internal clients both in the field locations and the corporate offices and interaction with all levels of employees and management.

• Provide customer service to field and corporate personnel by researching and responding to vacation inquiries on daily basis, ensuring the respective internal Web Vacation Look Up modules are accurate and reflect the correct vacation plans, accruals and data

• Act as liaison with corporate IT ensuring that programming processes and system issues are addressed and resolved in a timely manner, and requested system enhancements are processed

• Conduct audits not only on the Financial Liability Report as requested by the Corporate Finance Department, but also internal audits on vacation plans assigned by the Corporate Benefits Manager

• Responsible for completing all requests from UC vendor regarding unemployment compensation claims information for salary/support staff.

• Develop and maintain departmental business matrices regarding the number of vacation plans, internal projects, and other reports which capture accurate vacation management data

Merck – Paragon Consultant Operations Analyst (contract position) June2009- December 2009

• Process cases for 4 systems; gathering information for and collaborating with legal counsel on new case work.

• Data analysis and quality control the work of other team members on all 4 systems in support of clinical trials

of drug safety and efficacy.

• Revised and conducted risk analysis for all SOP's on database programs for the business processes

• Performed User Acceptance Testing on business systems to ensure accuracy of procedural changes, communicated issues and findings to client for Review

• Partnered with Development team on process improvement initiatives, to increase productivity and reduce error rate through process automation

MARY BETH ZAKRZEWSKI (Resume Continued)

SMG –Venue Management Company Employment Specialist February 2009 - June 2009

Served as first point of contact for over Human Resource managers at over 200 SMG managed facilities

• Accountable for full cycle recruitment for all employment levels

• Developed internal and external requisitions, maintained resume database, and sourced resumes for all SMG facilities

• Created and maintained job descriptions for corporate personnel, as well as a job description library for all SMG facilities

• Conducted phone screens and pre-employment checks including reference, background, and credit checks

• Produced HR Analytics data through departmental reports run weekly, monthly, and as otherwise directed

• Developed leadership, diversity internship, and wellness programs for SMG’s request for purchase proposal for new facilities

• Provided on-boarding training for Human Resource Managers

The Ritz-Carlton Hotel Company Human Resources Specialist, Grand Cayman September 2007- January 2009

• Managed all aspects of local and International full cycle recruitment from for a staff of 900+ at 5 Star, 5 Diamond hotel

• Certified Quality Selection Process Behavioral Interview Analyst, Managed team of 34 other analysts at hotel

• Ensure immigration standards are strictly upheld to coincide with the business staffing plan for each department

• Responsible for all hiring and payroll administration in People Soft HRMS

• Manage and oversee online applications and transfers via web based system, applicant flow reports

• Partnered with Talent Bank Online to create our online application/hiring system specific for our International property needs (from all electronic communication, to the accessibility of the information for the hiring managers)

• Established structured initiatives with the Department of Employee Relations, and Immigration Department to hire local candidates

Hyatt Hotels Human Resources Manager, Philadelphia March 2006- July 2007

• Coordinate Hotel Assistant Manager programs within Hotel

• Launch EEO and Affirmative Action plans for the hotel

• Initiate recruitment plans for management and staff for all 380+ positions

• Responsible for all training programs implemented within Hotel; Certified Hyatt Impact Property Trainer

• Provided support in labor relations in union and non union departments –coaching and counseling

• Implement employee relation programs and oversee EIS (HRMS) system requirements

• Responsible for managing the recruitment of qualified applicants for the hotel while ensuring that hiring standards are followed (behavioral & team interviews, reference checks, background checks &drug testing, and WOTC reporting)

The Ritz-Carlton Hotel Company Employment Specialist, Washington, D.C December 2005- March 2006

• Assisted the HR Manager with the recruitment for two properties with an employee base of 600+

• Managed an interview team of 20 analysts to insure quality and productivity in the interview process

• Facilitate ongoing training on the interview tool and selection process

• Updating job postings in all web-based locations; communicate weekly updates of open positions

• Worked with employment manager to implement the Unicru hiring system interfaced with People Soft HRMS.

• Quality Selection Process Certified , Peer Review Certified

Human Resources Coordinator, Philadelphia August 2004- December 2005

• Trained human resources team on all functions of People Soft HRMS

• Assist Director of Training with all service training classes

• Maintain all personnel and medical files for 400 + employees

• Tracked and maintained all sick, vacation and personal time for employees in HRMS

• Lead the implementation of People Soft HRMS system and trained HR team to use this system

• Processed reports, which tracked application flow, hires, terminations, vacation balance reports

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