305-***-**** • ***********@***.***
GEMA C. MARQUEZ
OBJECTIVE
[Able to use my customer service skills in a well workable environment. Also to learn and expand my knowledge in all my skilled areas ,and be able to give my best and quick solutions to any problematic obstacle that will occur.]
WORK OF EXPERIENCE
[ 2008-2009 ] [ Victoria Secret ] [ Miami Lakes, FL ]
[ Sales Associate/ Processor]
• Greet and welcome customers.
• Sales, Cashier, Cash Handler, Data Entry.
• Customer services, Inventory control.
• Replenishing and processing merchandise.
[ 2007-2008 ] [ Kiddie Corner Academy ] [ Miami Lakes, FL ]
[ Teacher]
• Child care.
• Organization of classroom.
• Responsible for the children’s well being
• Communication with the parents of the students.
[ 2006-2007 ] [ Peek-a-boo ] [ Miami Lakes, FL ]
[ Sales Associate]
• Responsible for satisfaction of customer.
• Sales, Cashier, Cash Handler, Data Entry
• Customer Service.
EDUCATION
[ 2008-present] [ Broward College] [ Pembroke Pines, FL ]
[ Degree: Accounting]
[ 2006-2008 ] [ American Senior High School ] [ Miami Lakes, FL ]
[ Degree: High School Diploma]
SKILLS, AWARDS, AND ACHIEVEMENTS
• Excellent detail oriented skills; Motivated to learn new skills!
• Excellent bilingual skills; Fast Learner; Hard Worker
• Excellent customer service
• Efficient in (Microsoft WORD, EXCEL, WINDOWS)
305-***-**** • ***********@***.***
GEMA C. MARQUEZ
REFERENCES
[ Mercedes Verdecia]
Personal Banker
Bank of America
Miami, FL
[ Kerly Victoria Lopez]
Manager
Victoria’s Secret
Miami Lakes, FL
[ Paola Isis Rodriguez ]
Customer Sales
6622 NW 181 Lane
Hialeah, FL 33015