Business Professional/Entry Level Oppurtunity

Jeffrey M. Clayton Jr

**** ******** ****** *** **

Philadelphia, Pa 19139

Cell: 215-***-****

Email: ****************@*****.***

Objective: My goal is to advance within an organization to aid in the growth of the business. As I think entrepreneurially by venturing a new career path I am looking forward to a start within the Hotel and Hospitality industry, I am passionate about customer relationships. Through hard work, continual learning & my ability to work efficiently in a diverse & fast paced environment, I will be a great asset within any organization.

Skills:

• Ability to prioritize and remain focused on the essence of an issue

• Over six years of customer support experience

• Learning new concepts quickly while working well under pressure

EXPERIENCE:

06/07- current Flextronics Montgomeryville, Pa

Retail Technical Services (Verizon Wireless)

• Phone troubleshooting

• Processing of customer account upgrades

• Customer account maintenance

• Meeting monthly accessory goals, data goals, while self- maintaining a 60% net promoter score rating per month (customer satisfaction)

6/06-06/07 Tourneau King of Prussia, Pa

Watch Servicing department/ expeditor

• Expedite service and repairs on high end watches, and accessories

• Process and monitor progression on customer orders daily

• Effectively and promptly solve all customer inquiries on pricing and product availability

• Also when delegated to train and coach new hires on front counter and company procedures

VOLUNTEER WORK:

08/1998-current Orcheo Dance Company Philadelphia, Pa

Assistant Artistic Director

• Collaborate with Artistic director on formulating ways to enhance the performance of each individual artist and the growth of the company

• Assist Choreographer by implementing new dance techniques and structure

EDUCATION:

June 2003 John Bartram High School Diploma Philadelphia, Pa

June 2010 University of Phoenix AAFB (Associates Applied Sciences Foundations of Business Major) Online Education

REFERENCES:

Personal:

• Dr. Jimmie A Ellis III

11 Years/Mentor, Victory Christian Center 215-***-****

• Patrikia Easter

11 Years/ Artistic Director, Orcheo Dance Company (215) 945

Business:

• Marcus Berry

1 year/Field Team Leader, Flextronics 570-***-****

• Mark Perry

2 years/Field Team Leader, Flextronics 610-***-****

Contact this candidate