GAETANO “TOMMY” MANDALA, JR.
*** *** *** ******* *** Marcos, California 92078
********@*********.***
QUALIFICATIONS PROFILE
Remarkably astute, motivated and results-driven professional powered with immeasurable success and broad-based experience in Medical Sales, Marketing, and Territory Management. Show exemplary expertise in creating effective marketing strategies and plans to increase sales, capitalize growth opportunities and maintain profitable business operations. Possess stellar reputation in delivering presentations and developing teams to consistently surpass target goals and reinforce overall brand identity. Accustomed to building and cultivating win-win relationships with customers by addressing their needs, providing innovative solutions, and ensuring utmost satisfaction. Recognized for keen eye to detail with proven effectiveness to multitask in a fast-paced and quota-driven environment.
AREAS OF EXPERTISE
- Business Management and Operations
- Sales Action Plans and Development
- Product Ideation and Innovation
- Brand Lifecycle Management
- Competitive Market Research and Analysis
- Marketing Campaigns and Promotions
- Unique Prospecting Techniques
- Leadership, Training and Team Building
- Outstanding Customer Service and Relations
- Problem Resolution and Decision Making
- Superior Interpersonal and Negotiation Skills
- Articulate Written and Oral Communication
PROFESSIONAL EXPERIENCE
SALES MANAGER ~ PERMOBIL, INC., SAN MARCOS, CA 2002–PRESENT
Direct and coordinate daily operational aspects of sales in the areas of Southern California, Hawaii, Arizona, and Southern Nevada to optimize efficiency and improve corporate profitability. Perform sales forecasting and strategic planning to ensure the sale and profitability of products while analyzing business developments and monitoring market trends. Facilitate educational seminars with clinical team to develop their competencies in the implementation of the product line and in maximizing revenue. Applied hands-on approach in instructing the group along with their patients on how to apply the product base on their diverse needs. Continuously carry out in-services to introduce new products as well as educate new and existing customers. Regularly interact and forge productive relationships with Chiefs of Prosthetics and others within the VA system. Build and cultivate long-term quality relationships with durable medical equipment dealers, physicians, physical therapist, and occupational therapists, including funding agencies to generate new business opportunities and elevate profitability.
Notable Accomplishments:
- Conceptualized and implemented innovative business plans, marketing strategies, and sales promotions to increase sales revenue in the territory
- Greatly surpassed sales goals by 120% in 2008, 112% by 2007, 109% in 2006, 107% in 2005, and 105% in 2004
- Recognized for being part of “Million Dollar Club” for five consecutive years, from 2004 to 2008
- Provided expert oversight to VA contract in Southern California, Hawaii, Arizona, and Southern Nevada while maximizing revenue through education and service related to the product
- Primarily held responsible for negotiating contracts for durable medical equipment dealers to maximize revenue
- Served as a spokesperson in media sector and delivered high-impact, informative presentations regarding products, positioning, pricing, and marketing
- Vigorously participated in industry tradeshows to create a favorable public image and promote the brand / product
- Instrumental in educating physicians, physical therapists, and occupational therapists to enhance their knowledge on proper application of new products and its diverse effects to the patients
WESTERN REGIONAL SALES MANAGER ~ PACIFIC MARKETING ASSOCIATES, SAN DIEGO, CA 1996–2002
Displayed unsurpassed leadership and expertise in all facets of sales for Southern California for multiple product lines. Gathered data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand. Instructed dealers and referral sources to develop their knowledge in new product lines.
Notable Accomplishments:
- Singlehandedly managed the sales production of all product lines
- Fostered a positive working environment with sales and operations staff to achieve their maximum performance level and develop team unity toward fulfillment of corporate goals and objectives
- Spearheaded and mentored incoming sales representatives on an ongoing basis serving a variety of manufacturer lines
EDUCATION
BACHELOR OF ARTS IN INDUSTRIAL SOCIOLOGY ~ San Diego State University, San Diego, CA: 1996