Customer Service Data Entry

Jamika Moore

College Park, GA *****

************@*****.*** - 678-***-****

A Clerical Position with a Growing Company

Work Experience

Medical Receptionist

Pediatric Associates -

West Palm Beach, FL

October 2009 to February 2010

Maitian & filing medical reports & insurance forms

Schedule appointments

Pulling patients charts

Explaining clinical policy to patients

Receiving and delivering messages

Coding of diagnoses & procedures

Greets patients

Answering phones

Kwoledge of HIPAA

Deputy Court Clerk

Broward Co. Clerk of Courts -

Deerfield Beach, FL

September 2007 to June 2009

Operate a computer terminal to enter, update & verify information to the progressive docket and/or case file.

Responsible for the issuance of capias and warrants and withdraw the same by using a computer terminal.

Discharging bonds when applicable by stamping, signing, dating & forwarding to the appropriate bondsmen.

Prep dispositions.

Audit disposed cases.

Assigned to Judge Luis Schiff (DTO).

Work closely with criminal & infraction in court clerks.

Prepare dispositions, pretrial & trial dockets.

Trained other DTO's.

Responsible for case files that's been reviewed by judges/hearing officers upon defense

request.

Provide customer service.

Data Entry.

Secretary Specialist

Vocational Rehabilitation -

Miami, FL

November 2006 to September 2007

Answer telephone and give information to callers, take messages, or transfer calls to appropriate individuals.

Open incoming mail and routes mail to appropriate individuals.

Answer routine correspondence.

File correspondence and other reports.

Make copies of correspondence and other printed matters.

Greets and welcomes visitors, determines nature of business, and conducts visitors to employer or appropriate person.

Complies and maintains list and records.

Provide customer service.

Data entry.

Generate authorizations for counselors.

Receive and pay authorizations.

Assist with time keeping and travel time.

Worked closely with VR Counselors and VR Technicians.

Front Office Clerk

North East Focal Point -

Deerfield Beach, FL

August 2000 to June 2002

Type letters and other business forms.

Organized files.

Performed basic calculations.

Answers telephone calls and take messages.

Make copy of documents.

Provide customer service.

Data entry.

Education

Trade in Medical Office Support

TJCC

GED

Adult Education

Skills

Microsoft Office 2000/XP & 2003, Microsoft Word:Outlook;Power Point;Excel;Access,Internet,Data Entry,Operte Office Equipment,Basic Calculations,Typing,Familiar with "RIMS' REGISTRATION INFORMATION SYSTEM,Customer Service, Docket Trac, AS400

Additional Information

Cheerful personality,able to direct and lead others to produce desired results

Experience team player bringing enthusiasm & energy into group efforts

Communicate & interact with individuals effectively on all levels

Assertive,self motivated, goal oriented, organized & efficient

Attentive to details while performing work duties.

Perform routine duties: opening, sorting mail and data entry.

Retrieves data and correspondence from files as request.

Ability to meet deadlines and work in a fast paced environment.

Ability to life up to 25lbs.

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