Agressive, Confindent, Self-Starter, stay at home Mom.

Sarah D. Nations-Wilson **** Wingfield Ave. • Anoka, Minnesota 55303

573-***-**** ************@*****.***

Objective:

Individual seeking position in an office/clerical setting. Offering exceptional organizational, planning and scheduling skills.

Highlights:

Proficient with computer, printer, scanner, fax and copy machine.

Experience:

Reception

• Received callers at establishment, determined nature of business and directed callers to destination.

• Recorded name, time of call, nature of business and person called upon.

• Kept track of appointments for manager.

• Attended meetings, kept minutes and maintained records.

Customer Service

• Investigated customer questions about merchandise, service, billing, and credit rating.

• Examined records, such as bills, computer printouts, bills of lading and related documents.

• Conversed and corresponded with customers and other company personnel to obtain facts regarding customer questions.

• Notified customers and designated personnel of findings, adjustments and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, and adjustment of customer's bill.

• Followed up on recommended adjustments to ensure customer satisfaction.

• Keyed information into computer to obtain computerized records.

Bookkeeping

• Kept records of financial transactions for establishment, using calculator and computer.

• Verified details of business transactions recorded on sales slips, invoices, receipts, check stubs and computer printouts.

• Allocated and posted details of business transactions to subsidiary accounts in journals and computer files.

• Transferred data to general ledger, using calculator and computer.

• Reconciled and balanced accounts.

• Calculated employee wages from plant records and time cards and prepared checks for payment of wages.

• Prepared withholding of Social Security and other tax reports.

Sarah D. Nations-Wilson

Page 2

Employment:

Premier Cellular Versailles, MO

Sales Representative

Versailles Soccer

League Versailles, MO

League President

Education:

Morgan County R2 Versailles, MO

Diploma

Linn Technical College Jefferson City, MO

Diploma - Secretarial

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