Health Care Support

Objective

Certified Professional Coder position allowing me to utilize my insurance coding knowledge, claims processing skills, and outstanding customer service established over twenty years experience in the health care field.

Profile

Motivated, personable, reliable health care worker with a certification in insurance coding. Knowledgeable with Cerner, Systoc, and Raintree computer systems. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. History of producing accurate and timely claims that meet stringent insurance guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Insurance Coding

Claims Preparation

Written Correspondence

General Office Skills Computer Savvy

Payroll

Scheduling

Accounts Receivable Chart Audits

Customer Service

Front-Office Operations

Professional Presentations

Employment History

IVY TECH COMMUNITY COLLEGE (2006 TO PRESENT) – ADJUNCT INSTRUCTOR

Developed insurance coding and claims processing curriculum, including lectures and exams

Communicated with students in a manner that makes learning easier and related to real life situations

Adapted easily to new material

THOMAS MELHAM, M.D., LLC (2005 TO 2012) – OFFICE MANAGER

Managed front office operations and provided impeccable customer service

Guided practice expansion to 3,000 patients from only 150 in 2005

Completed entire revenue cycle, including coding, billing, claims processing, and investigation of denied claims

Audited charts to ensure accurate documentation

Other performed functions include payroll, accounts payable and receivable, office mail, and staff training

HENRY COUNTY URGENT CARE (2004 TO 2005) – OFFICE MANAGER

Managed front and back office operations and provided impeccable customer service

Designed and implemented drug screen programs for multiple companies

Audited charts from multiple providers to ensure accurate documentation

Other performed functions include payroll, accounts payable and receivable, office mail, and staff training

CARDINAL HEALTH SYSTEM HEALTHSTRATEGIES (1996 TO 2004) – OFFICE MANAGER

Managed front and back office operations and provided impeccable customer service

Designed and implemented drug screen programs for multiple companies

Audited charts from multiple providers to ensure accurate documentation

Other performed functions include payroll, accounts payable and receivable, office mail, and staff training

References

Available upon request

Contact this candidate