Kimberly Metts cover letter and resume for Appointment Setter position

Location:

Posted:

March 18, 2009

KIMBERLY A. METTS

Marietta, Ohio 45750

**********@*****.***

CAREER OBJECTIVE

To obtain a challenging position that utilizes my customer service and bookkeeping skills in the business industry.

EXPERIENCE

Customer Service/ Collector- March 2003 to June 2006

Alliance Data Systems; Reno, Ohio

• Obtained collections on customer accounts

• Updated customer accounts

• Preformed customer service duties

• Used a computer auto-dial system

Office Manager- March 1983 to Present

Metts Cleaning Service; Marietta, Ohio

• Answer multi-lined telephones

• Schedule appointments

• Prepare proposals for commercial accounts

• Compose bids for insurance work

• Conduct sales of new carpet and carpet supplies

• Order supplies

• Handle payroll and quarterly reports

• Interview potential employees

• Conduct meetings with salesmen and staff

EDUCATION

Ohio Valley University; Vienna, WV

Bachelor of Science in Business Administration

• Expected June 2009

PROFESSIONAL STRENGTHS

• Excellent communication and organizational skills

• Reliable with attendance and punctuality

• Quick learner and enthusiastic to learn new tasks

• Independent worker as well as a team player

• Positive attitude

• Flexible schedule

• Ability to multi-task

• Excellent with Microsoft Word, Excel, and Power-point