Customer Service Manager

OCEANSIDE, CA ***** JOHN ADAMS LANDRY IV 571-***-****

**********@*****.***

OBJECTIVE WAREHOUSE SHIPPING AND RECEIVING

10+ years experience in areas of Receiving and Shipping Manager communicate well with Production

Leads to maximize efficiency and minimize cost outcomes with current Fork Lift Certification

SKILLS

• Work Orders

• Invoices

• Manifests

• Packaging Vacuum

EMPLOYMENT HISTORY

04/11 – Current Tatitlek 29 Palms, CA

“Role Player”

2009 – 2010 No. County Hospice Carlsbad, CA

Caregiver

03/2007 – 03/2009 Service Group Incorporated, San Diego, CA

Customer Service/Security

? Provided security service for busy industrial and commercial and residential sites

? Ensured nightly logs updated to ensure correct invoice and billing information

Accomplishment:

Secured safe areas and assisted local community law enforcement for safety and

03/06 – 03/08 (Contractor) Washington D.C.

• Managed UPS operations on Kandahar Air Base Afghanistan (KAF)

• Cut over 20% reduction in overall shipping and receiving of on airline shipping delivery

• Accomplishment:

Liaison with military and ground personnel achieving outstanding customer

delivery with internal and external government procurements

2002 – 2006 United Product Sterling, VA

Warehouse Manager

• Managed all areas of shipping and receiving in the distribution of residential and industrial heating

and air conditioning 30,000 square feet warehouse.

Accomplishment:

Maintained consistent inventory records for tri-state distribution and OSHA

compliance

1999 – 2002 Sam’s Warehouse Fort Worth, Texas

• Shipping and Receiving Clerk

• Stocked, unloaded incoming shipments of frozen foods

• Returned products from production floor

• Cycle counts and maintained safe areas for customers

Accomplishment

: Recognized by upper management zero percent loss time and safety awareness

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