April Koon
*******@*****.***
Skills and Qualifications
• Strong organizational and multi-tasking abilities
• Excellent customer service skills
• Work well independently and as part of a team
• Positive work attitude, strong work ethics
• Ability to maintain confidential information
• Excellent keyboard skills, alpha and numeric
• Use of various software systems
Work Experience
2010-2012
Nesco Resource, Middleburg Hts,, Area Temps, Parma,
Visting Nurse Associations , Volunteer at Jenny Center for Older Adult,
Part time at Mikes Bar and Grill, Garfield Hts
MedData, Brecksville, Oh 2008-2009
A/R Analyst
• Updated insurance and demographics for patient billing
• Corrected and reposted payments
• Customer Service
Emerald Ridge Nursing and Rehab, Solon, Oh 1999-2007
Medical Biller/Accounts Receivable
• Primary responsibility for billing Medicare, Medicaid and third party Insurance
• Entered all demographics , ancillary charges and Rug Levels
• Work with MDS coordinator for adequate documentation
• Managed patient funds account and entered cash receipts
• Focus on follow-up/trouble-shooting regarding documentation processing,
verification, errors and omissions.
Cleveland Clinic Subacute Services, Valley View, Oh 1995-1998
Medical Biller
• Entered Census, demographics and ancillary charges
• Daily download functions to transfer all new data
• Tracked daily referrals and cancellations for use in month end reports
• Billed Medicare using Administar to transmit
Leader National Insurance Company, Independence, Oh 1985-1994
Insurance Underwriter/Customer Service Rep.
• Underwriting for Auto and Commercial Insurance
• Quoted insurance prices in person and on phone
• Entered all demographics into financial screen
• Back up Receptionist