Customer Service Representative
Resume:
Shakenna S. Morris
Greenville, IL *****
*********@***.***
EDUCATION:
Rasmussen College 2008-2010
Green Bay, WI
Health Information Technology
Associate’s Degree
Kaskaskia College 2003-2005
Centralia, IL
General Studies
Greenville High School 1992-1996
Greenville, IL 62246
General Education
Diploma
DEGREES, CERTIFICATIONS, AND AWARDS:
Certified Phlebotomist
CPR, AED, and First Aid Certified
OSHA-10 Certified
Certified Nursing Assistant
EMPLOYMENT HISTORY:
Wal-mart Supercenter November 2006-August 2010
Green Bay, WI 54313
Overnight Stocker
Martec Group January 2006-October 2006
Green Bay, WI
Customer Service Representative
EastBay September 2005- January 2006
Green Bay, WI
Customer Service Representative
DORS January 2001-July 2005
Greenville, IL
Personal Assistant
Fair Oaks Nursing Home June 2000-January 2001
Greenville, IL
Certified Nursing Assistant
SPECIALIZED SKILLS:
I have participated in an eleven week training program. This program included Medical Billing and Coding. The coding consisted of using the books and also the encoder. I also trained in Patient Registration which included entering and receiving information from the computer and rooming the Patient. This training also included the HIPAA Laws and Release of Information Guidelines. I am currently studying to take my state test to become a Registered Health Information Technician (RHIT).
REFERENCES:
Susan Johnson RHIA, RHIT, CCS 920-***-****
Jennifer Lorick Special Education Teacher 618-***-****
Yolanda Ephron Customer Service Specialist 618-***-****
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